Storytelling is a very useful tool to help obtain leadership commitment as you promote your KM program. Here are some proven practices to get you going.

KM expert Stan Garfield shares insights and best practices on characteristics and skills of effective and powerful knowledge managers and leaders

Inmagic Presto’s multimedia capabilities enable the Sudbury Archives to offer digital access to historical collections and genealogical materials.

Lucidea webinar two-way live knowledge management Q&A presented by Stan Garfield Stump the KM Guru

KM methods for getting people to present, and ask questions in meetings; knowledge management best practices for user adoption

Knowledge management methods for getting people to attend, speak, present, and ask questions in meetings; knowledge management best practices.

SPIN selling technique is a knowledge management best practice for getting leadership advocacy and ownership of your KM program

KM and learning require systems that support collaboration (tacit knowledge transfer) and document and codify knowledge (transfer from systems to people).

Lucidea webinar on Hewlett-Packard’s KM program presented by Stan Garfield with secrets to knowledge capture and reuse of tactics for ensuring participation.

Communities of Practice (COPs) are integral to KM program success; upcoming Lucidea webinar presented by Stan Garfield provides primer

Knowledge management systems must enable knowledge creation and capture learning in addition to making explicit knowledge accessible and structured.

Stephen Abram ponders knowledge management and special librarians, with strategies that facilitate growth of ideas and better decision quality.

Without information management, knowledge management isn’t possible. Lessons codify knowledge, combining information with inspiration, experimentation

Consultant Stephen Abram outlines strategies for idea generation and decision quality, related to knowledge management and special librarians.

Knowledge management solutions should integrate with an organization’s existing systems and work seamlessly with the current IT infrastructure.

Knowledge management best practices include methodologies collected by KM expert Stan Garfield in his book Proven Practices for Promoting a KM Program.

Knowledge management best practices include ongoing training strategies that leverage a variety of channels e.g., webinars and self-paced courses.

Selling KM is a journey; getting buy-in is an ongoing knowledge management best practice permanent process requiring a continuous improvement strategy.

Knowledge management best practices include making content easy to find through multiple methods and channels, curating collections of useful content.

KM programs should include storytelling before, during and after knowledge management implementation; this helps get leadership sponsorship and support.

Knowledge managers must engage key leaders to help sell, implement and support a KM implementation. Seek out influencers and request their help.

KM best practices include getting others to sponsor, endorse, inspect, use, and promote a KM program, including its people, processes, and technology.

KM expert Stan Garfield stresses KM adoption is driven by a great KM user experience; make it easy to access people, process and technology tools.

Crawfordsville Public Library took its local history and genealogy digital archives to the next level with Inmagic Presto’s knowledge management tools.

Inmagic Presto knowledge management software connects transportation scientists with lifesaving research at The Center for Transportation Research (CTR).

Inmagic Presto knowledge management enables AAFPRS surgeons caring for children pro bono to leverage a secure, detailed patient database in the field. Example of knowledge management in action.

User generated content and Enterprise Social Networks are dramatically impacting the knowledge management supply chain; KM practitioners can leverage this trend.

Personal information consumption habits influence workplace knowledge management adoption; accommodate personal preference with your knowledge management system

Stan Garfield’s ideas on “killer apps” that provide technology foundation for a successful KM program. Enterprise Social Networks can help user adoption.

A successful KM program must integrate with organizational culture, workflows and strategies. Knowledge Managers must build effective knowledge ecosystems.

Knowledge Management initiatives benefit when we observe what has worked for others—learn knowledge management best practices in a wide variety of KM settings.

User adoption of Knowledge Management tools requires users agree there is a problem, what it is, and that KM technology will make work easier

Knowledge Management often requires organizational culture change. Working Out Loud is one way to nurture KM organizational culture change.

Virtual-only museums react dynamically to changing trends, user-needs, and new technology. Works best when supported by robust museum collections management system.

Six proven knowledge management methodologies to help knowledge managers demonstrate need for knowledge management as well as impact and benefits from Stan Garfield.

Knowledge managers reading Lucidea’s blog in 2018 showed a strong interest in learning about the strategic and tactical basics of KM.

SharePoint is not an off the shelf KM application and it requires costly and ongoing development is required to keep up with KM.

Organizations with KM requirements often select a software platform rather than a KM application and never get to success. Here’s how to avoid that pitfall.

Knowledge managers and special librarians need to think both strategically and tactically when selecting an ILS or KM application or migrating/upgrading.

KM leaders should focus on using various communications methods and channels to keep user base informed on knowledge management progress.

Knowledge and thought leadership develop through active participation in social networks, not by authority figures stating “the right way” from on high.

KM leaders should focus on improving findability of internal and external knowledge assets; do this by choosing and organizing content appropriately.

KM leaders should focus on improving the findability of internal and external knowledge assets; this can be done through various methods and channels.

KM leaders should base strategy on user input to determine needs to address. Conduct surveys to capture challenges, opportunities, and suggestions.

Nurturing a knowledge-sharing culture goes hand in hand with implementing a KM program; Working Out Loud is one method of building trust.

KM leaders should work closely with their IT staff to successfully implement knowledge management technology projects.

Knowledge management expert Stan Garfield stresses the need using success stories to communicate the positive impact of KM.

Knowledge management expert Stan Garfield stresses the need for one-on-one support as a KM communications method via a dedicated help desk.

Artificial Intelligence may renew users’ interest in KM when it dramatically enhances the ability to find the right content via auto-categorization.

Recognizing and rewarding participation in a KM program is critical to success. There are many methods for doing so; keep your specific goals in mind.

Knowledge management expert Stan Garfield stresses the need for a end-state vision for a KM program; passionately describe what it looks like when it’s working.

Knowledge management programs have many common elements that form the foundation for success. This post contains 10 top tips for getting started with KM.

In order to sell KM, you must lead by example and model desired behaviors to show others how it’s done. Stan Garfield shares 3 keys to KM leadership.

Implementing a successful KM program requires that leaders understand the benefits for them personally, and for the organization overall.

KM practitioners must make a logical case for how knowledge management programs will help achieve key business objectives of the organization.

KM practitioners should use storytelling as a very useful tool to help obtain leadership commitment as they promote knowledge management programs.

Successful knowledge management requires a commitment to continuous improvement, collaboration, storytelling, innovation and inclusivity.

Knowledge management practitioners should take advantage of outside help including consultants; there are 3 steps to retaining the right KM advisor.

Inmagic Presto release 5.0 enables knowledge managers to offer users a visually appealing, easily navigable, personalized and efficient KM platform.

You don’t have to go it alone to sell KM inside your organization, other KM professionals have encountered the same hurdles and can offer real support.

KM evangelist Stan Garfield believes gamification techniques like point scoring solve the challenge of building user engagement.

KM evangelist Stan Garfield believes gamification techniques solve the challenge of building user engagement and ensuring knowledge management adoption.

While there is no one-size-fits-all KM strategy, there are specific components from which to select, based on organizational requirements and resources.

In Proven Practices for Promoting a KM Program, expert Stan Garfield says knowledge leaders should follow 10 principles for building great communities.

Planning a knowledge management program must include a strategy, participation incentives, a KM culture, begin with documents, and reuse existing content.

Knowledge management solutions should integrate with an organization’s existing systems and work seamlessly with the current IT infrastructure.

Too strong a focus on technology is a common problem in KM implementations; KM guru Stan Garfield discusses how to embrace technology appropriately.

KM expert Stan Garfield provides research on proven practices from Microsoft, NASA, Hewlett Packard and other companies that excel at knowledge management.

Optimized KM requires more than simple retrieval. There are methods, techniques and technologies that ensure critical knowledge is discoverable.

KM leaders adopt proven practices in software development: implement, improve, iterate to continuously involve users, get better results in fewer cycles.

User generated content and enterprise social networks are dramatically impacting the knowledge supply chain; KM practitioners can leverage this trend.

Consultant Stephen Abram outlines strategies librarians can adopt to facilitate growth of ideas and better decision quality, beyond knowledge management.

Personal information consumption habits are key drivers of workplace knowledge management adoption; knowledge managers must accommodate and leverage this.

Consultant Stephen Abram outlines strategies librarians can adopt to improve the health of a “knowledge ecology” rather than focusing on KM.

KM expert Stan Garfield says knowledge managers should seek outside help when selling KM in their organizations and offers advice on who can help and how.

Library consultant Stephen Abram describes how librarians can adapt to evolving end user needs, asserting that information combined with insight rules.

A successful KM program must integrate with organizational culture, workflows and strategies. Knowledge Managers must build knowledge ecosystems.

Special library analytics are critical; using Lucidea’s ILS/KM products delivers visible, tangible results measurable via surveys, interviews, etc.

KM expert Stan Garfield says meeting in person is key to KM leaders’ professional development—and shares how to hold successful face to face meetings.

RISE Innventia uses Inmagic Presto to make their content accessible online, leveraging federated search, custom intranet pages and permissions management.

KM expert Stan Garfield shares his thoughts on characteristics and skills of effective knowledge managers and leaders, and a task-based role description.

In a piece for KMWorld, “What is KM? Knowledge Management Explained”, Dr. M. Koenig provides a solid overview for both novices and tenured practitioners.

Knowledge management expert Stan Garfield shares his thoughts on the elements of a great user experience.

Knowledge management expert Stan Garfield shares his thoughts on “killer apps” that provide the technology foundation for a successful KM program.

Midsized law firms face unique knowledge management issues; using the best legal portal technology can build a KM foundation and protect knowledge assets.

Today's KM systems must capture the information in people's heads—the tacit knowledge—that when added to explicit knowledge completes the picture.

Fifteen years after its launch, evidence of SharePoint’s strengths and weaknesses as a knowledge management platform is emerging.

In part two, Stan Garfield shares more tips on how you can become your organization's KM expert and its benefits too.

Selling a KM within your organization means becoming a KM expert. This involves having a clear understanding of KM’s benefits to your unique organization.

In the future, jobs will impacted by artificial intelligence, but how does the hype surrounding AI affect your career today as a knowledge professional?

CEO, Ron Aspe share some ideas on how to break away from legacy software, so you organization can move on to new, more efficient tools.

Knowledge and learning are twins and do not exist without each other. KM systems must enable people to take ownership of knowledge creation.

Here is how you can help leaders understand the benefits of a Knowledge Management Program, for them personally, and for the organization overall.

Stan Garfield announces that his new book, Proven Practices for Promoting a Knowledge Management Program, is now available. Get your free digital copy here.

Storytelling is a very useful tool for promoting your KM program. To ensure leadership commitment, sell the benefits and make the business case.

In order to be robust in the age of social media, KM needs to be supplemented.

The biggest mistake made when selecting a KM system is choosing a platform instead of an application. A business case is simple—yet it is often overlooked.

The new knowledge ecosystem requires active participation in professional online networks as a method of assisted, contextual search and discovery.

If you need to acquire new products or add-ons to existing ones as part of your KM program, you must understand your organization’s procurement process.

The culture of an organization has an effect on what can be accomplished. Your KM strategy, should identify the current culture and values of your organization.

What are the traits of a good knowledge manager? Stan Garfield has the answer and gives you a guide whether you are recruiting or measuring performance.

Guest blogger, Stan Garfield, discusses how to communicate as it is critical for new KM initiatives and keeping everyone informed of implementation progress.

Stan Garfield shares a lot of useful KM methodologies and proven practices in his upcoming book—here is a sneak peek of six of these practices you can use now.

Whether buying new, or upgrading an existing KM system these 10 crucial questions will help you select a platform best fits your organization's needs.

Recognizing the differences between end users, customers, and clients can impact a knowledge center or library’s role and perception within an organization.

Learn how PFTA leverages Inmagic Presto for DB/TextWorks to widely disseminate information that helps companies to have safe workplaces.

Tools are supposed to make work easier but, many KM tools only complicate matters—because of this, they are their own biggest barrier to adoption.

Stan Garfield provides a glimpse into his new book and shares the description and attributes of a knowledge ecosystem.

In KM, knowledge is often defined as either explicit or tacit. Collaboration is critical for KM and explicit knowledge is a critical part of your KM ecosystem.

We invite you to learn more about the many ways APTA benefits from the rich functionality of Inmagic Presto. Read the full APTA success story here.

In less than a decade, we have gone from CDs, to downloads, to streaming. The online content industry is about to face its own tsunami of change.

Enterprise social networking engagement and adoption remains challenging and happens one user at a time, taking energy, commitment and patience.

Allowing HiPPOs (Highest Paid Person's Opinion) in organizations have complete control of KM strategy could result in project failure.

Information experts should actively participate in social networks as trusted curators who turn down the noise and sharpen knowledge signals.

Gamification can enhance KM adoption and encourage ongoing usage. Here a few key takeaways and methods from a recent conversation with KM expert Stan Garfield.

The new knowledge ecosystem includes social sharing and crowd wisdom, enabling meaningful and necessary participation in professional online networks.

Every job has its pluses and minuses. Here are five ways to stay excited about your KM career.

KM professionals like pilots need instruments to do their job. Here are four tools that can help–some are free and others deliver benefits beyond their cost.

Every organization has a disaster recovery plan. Knowledge Management has a key role to play in ensuring your organization’s survival.

The key to a successful KM system is achieving high adoption without creating a content mess. Keep it simple but with clear rules and structure.

The key to a successful KM system is achieving high adoption without creating a content mess. Keep it simple but with clear rules and structure.

KM has an image problem. People only understand value if they can see impact – help them understand why what you do is important and relevant.

Your expensive intranet is showing its age; with great tools, leverage the best of what's there but give it a powerful makeover, cost effectively.

KM encompasses a broad range of meanings with many different definitions that can create too many choices when it comes to selecting a KM system.

Knowledge management professionals need to better understand the supply and demand sides of their services equation to avoid disruption.

When building an information/knowledge strategy, planners should recognize that the world is unpredictable and their strategy should have a means for dealing with the unexpected.

When building an information/knowledge strategy, planners should recognize that the world is unpredictable and their strategy should have a means for dealing with the unexpected.

Companies that are digital leaders massively outperform digital followers and digital laggards. This applies equally to knowledge management professionals.

Why are many knowledge managers and information specialists so great at their jobs? Empathy. But, how does empathy both help and hinder?

The way people engage with information is changing and the way they finding that it matters more than what industry veterans believe.

The way people engage with information is changing and the way they finding that it matters more than what industry veterans believe.

There are notable differences in the benefits users can derive when using faceted search, which requires data preparation, and search clustering, which works with unstructured data.

New 2016 trend of friendship as a service is discussed and contrasted against concept of return on partnership. Both are believed to be just as valuable as return on investment.

Blog discusses why faceted searching works well when content is well organized and well cataloged, what exactly that means and benefits of faceted searching.

Article discusses the value of cataloging all knowledge assets first in a KM project or focusing on just a subset to get early wins quickly.

Strategies for turning early implementation challenges into opportunities for KM success.

This is a discussion of the concept of Information Management versus Knowledge Management and the conclusion that it doesn’t really matter.

Knowledge should enable users to find information and knowledge quickly and efficiently and they should facilitate the ongoing capture of it.