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15 KM Challenges, Part 1
Knowledge managers typically face similar challenges when implementing a KM program. 8 challenges and proven solutions from KM expert

The Benefits of a Discoverable CMS
Digital museum SEO is a continual practice; investing in and maintaining good SEO should be incorporated into routine maintenance of your museum CMS.

Evaluating Changes in Special Libraries, Collections and Museums
Special libraries, archives, and museums fulfill their missions in new ways as result of COVID, delivering virtual services, collections, content.

Using an Archival CMS to Link Online and Offline Experiences
As archivists innovate via online publishing and digital techniques, visitors enjoy, understand, and appreciate both digital and physical collections.
How to Test and Improve the SEO of Your Museum CMS
This post describes how to effectively test the SEO of a museum CMS and offers 5 methods for how to get a jump start on improving it.
The ABCs of KM Leadership
KM leaders need 3 sets of ABCs: Attributes, Background, Capabilities; Actions, Behaviors, Characteristics; Ambassador, Broker, and Collaborator.
The CIPP Model of Evaluation
The CIPP Model is a useful decision-making framework that helps make special library training more effective.
Engaging Online Audiences with Records of Enduring Value
As digital archives collections become more common, archival institutions must think carefully about how best to engage virtual audiences
KM Professionals Pay It Forward and Solicit Feedback
Knowledge managers should be active in communities and at conferences, learn from others, gain perspective and apply good ideas to their own programs.
SEO and the Discoverable Museum CMS
Search engine optimization (SEO) expands the reach of a museum CMS to make collections widely discoverable.
Alignment in Virtual Special Library Instruction
Alignment charts are used by special librarians delivering training to ensure session goals are addressed by activities, assessments, and technology
Raising the Visibility of Archival Collections
An archival CMS allows institutions to enhance visibility and serve communities with online content, promoting value and importance of digital assets
Innovate KM Processes and Tools
Best practice knowledge management (KM) requires seeking user feedback and continuous implementation, iteration and improvement