Lucidea’s Lens: Knowledge Management Thought Leaders Part 7 – Susan Hanley
Susan Hanley is one of the leading experts on using Office 365 and SharePoint for knowledge management and collaboration, emphasizing the people side
Lucidea’s Lens: Knowledge Management Thought Leaders Part 6 – Heidi K. Gardner
Heidi K. Gardner studies collaboration between highly autonomous, powerful knowledge workers such as partners in professional service firms…
Lucidea’s Lens: Knowledge Management Thought Leaders Part 5 – Patricia Eng
KM thought leaders have proven strategies to share with knowledge managers implementing KM programs; read about ISO KM Standard 30401
Lucidea’s Lens: Knowledge Management Thought Leaders Part 4 – Nancy Dixon
KM thought leaders have proven strategies to share with knowledge managers implementing KM programs; use collaboration and dialogue as agents of change
Lucidea’s Lens: Knowledge Management Thought Leaders – Marcia Conner
KM thought leaders have proven strategies to share with knowledge managers implementing KM programs; unite technologies, analytics, and human power
Lucidea’s Lens: Knowledge Management Thought Leaders – Stephanie Barnes
KM thought leaders have proven strategies to share with knowledge managers implementing KM programs; learning, curiosity, creativity, playfulness.
Lucidea’s Lens: Knowledge Management Thought Leaders – Patti Anklam
KM thought leaders have practical experience and proven strategies to share with knowledge managers implementing KM programs; focus on tech company KM
KM Component 50 – Cognitive Computing and Artificial Intelligence
Defines key terms, provides background, and lists uses and benefits of cognitive computing and artificial intelligence as related to KM.
KM Component 49 – Analytics and Business Intelligence
Analytics and business intelligence are connected to KM strategy and knowledge flow within an organization and should be part of a KM program
KM Component 48 – E-learning
Learning is one of the basic activities of knowledge management. KM programs should have a goal of better integrating knowledge reuse with learning.
KM Component 47 – Gamification Applications and Digital Badges
Knowledge managers often use gamification and digital badges to motivate and reward desired knowledge management behaviors within an organization
KM Component 46 – Process Automation
Knowledge intensive processes can be included in a KM initiative, including proposals, presentations, product development, surveys, and reporting
KM Component 45 – Workflow Applications
Key elements of a KM program include workflow applications that enable knowledge capture and reuse to be embedded in routine business processes.
KM Component 44 – External Access and Extranets
Key elements of a KM program include providing a “doorway”, which is an enabler for knowledge sharing; external access is very valuable in KM
KM Component 43 – Social Software and Social Media
Social software and social media comprise a range of tools that facilitate social networking and can play a key part in a KM strategy.
KM Component 42 – Syndication, Aggregation, and Subscription Management Systems
Knowledge managers can leverage content syndication, aggregation, and subscription management applications as an important part of a KM strategy
KM Component 41: Podcasts and Videos
Offers 15 practical and proven examples of how to use podcasts and videos in a knowledge management program.
KM Component 40 – Wikis
When using wikis in a KM program, pick an application where they fit well, use a pilot implementation to see how they work, and if users participate.
KM Component 39 – Blogs and Blogging
Primer on blogs, blog posts, and when and why to use them as part of a KM strategy
KM Component 38 – Archiving, Document Management, and Records Management
Archiving in a KM context is the process of moving files no longer actively used to separate storage for long-term retention
KM Component 37 – Search Engines and Enterprise Search
Search engines and enterprise search are key elements of an organizational knowledge management strategy and KM program; a detailed overview.
KM Component 36 – Metadata and Tags
KM strategies include applying metadata and tags that allow related items to discovered, navigated to, syndicated, and collected.
KM Component 35 – Expertise Locators and Ask the Expert
Connecting people so they can take advantage of the expertise of others is one of the desired modes of knowledge flow in a typical KM program.
KM Component 34 – Threaded Discussions and Enterprise Social Networks (ESNs)
Threaded discussions have now become the core functionality of enterprise social networks (ESNs) and as such are key to a knowledge management strategy.
KM Component 33 – Repositories and Knowledge Bases
Knowledge capture requires a place to store what’s collected. A repository is such a place, designed to easily used for storing and retrieving content.
