KM leaders need 3 sets of ABCs: Attributes, Background, Capabilities; Actions, Behaviors, Characteristics; Ambassador, Broker, and Collaborator.
Knowledge managers should be active in communities and at conferences, learn from others, gain perspective and apply good ideas to their own programs.
Best practice knowledge management (KM) requires seeking user feedback and continuous implementation, iteration and improvement
Lists 50 most important components of knowledge management grouped by people c, process, and technology components; key for knowledge managers.
Creating new knowledge is important but is difficult to enable. Using various modes of knowledge and adding processes can stimulate innovation.
Knowledge managers must establish links between different groups; this is boundary spanning; enabling discovery (learning from existing data) is key
Creating and executing a KM program plan involves implementing people, process, and technology knowledge flows that achieve objectives
How a KM program is governed is key to success. Knowledge managers should pay close attention to getting this right, and it will deliver results later.
Knowledge managers must define KM program governance, including team composition, virtual teams, and leader communities
Knowledge managers must define KM program governance including roles, team composition, objectives, processes, and decision-making
KMers should define compelling use cases that demonstrate a new KM system or program’s clear advantages over existing alternatives
Detailed post on how to apply ten types of KM strategies in different types of organizations for maximum benefit.
There are ten basic categories of KM strategy: motivate, network, supply, analyze, codify, disseminate, demand, act, invent, and augment.
Knowledge managers must define the KM strategy, with specific actions taken to implement the program and achieve the top 3 objectives.
Planning a KM initiative includes determining who will participate, which processes and tools are required, and how tools should be integrated.
Starting a KM program includes defining participants and roles, which basic processes are required, and how tools should support people and processes.
Knowledge managers should enlist support from top leaders in order to ensure the success of a KM implementation; 10 commitments to ask for
KM guru Stan Garfield provides specific examples of challenges and opportunities and how to turn them into knowledge management program objectives.
Best practices for starting a KM initiative include constructing an opportunities survey to determine what your top 3 knowledge management objectives
KM guru Stan Garfield describes 12 steps necessary to successfully introduce a knowledge management program in any organization; best practices
Best practices for KM include avoiding 40 common pitfalls; this post is the last in a series of posts on mistakes observed by KM guru Stan Garfield
Best practices for KM include avoiding 40 common pitfalls; this post is the fourth in a series of common mistakes observed by KM guru Stan Garfield
Best practices for KM include avoiding 40 common pitfalls; this post outlines the third 10 observed by knowledge management expert Stan Garfield
Best practices for KM include avoiding common pitfalls; this post outlines the second 10 pitfalls observed by knowledge management expert Stan Garfield
Best practices for KM include avoiding common pitfalls; this post outlines the first 10 pitfalls observed by knowledge management expert Stan Garfield