Connecting people so they can take advantage of the expertise of others is one of the desired modes of knowledge flow in a typical KM program.
Think Clearly Blog
Think Clearly Blog
Threaded discussions have now become the core functionality of enterprise social networks (ESNs) and as such are key to a knowledge management strategy.
Knowledge capture requires a place to store what’s collected. A repository is such a place, designed to easily used for storing and retrieving content.
A KM portal is a gateway website; it can be a personalized home page with aggregated content, a document repository, or a customizable interface.
Virtual teams, including those focused on knowledge exchange, are widespread. There are many effective virtual channels for knowledge sharing.
Team spaces are collaborative workspaces designed for teams to share documents, libraries, schedules, files and other building blocks of knowledge.
An organizational intranet is a key part of a knowledge management program; knowledge managers should be sure to leverage the intranet for KM purposes.
Knowledge managers should incorporate the principles of good usability into the KM system user interface.
Storytelling should be incorporated in many knowledge management implementation steps, activities, and components
Appreciative inquiry and Positive Deviance take a positive approach to change and are methods that support a strong knowledge management program.
Social network analysis in KM is mapping and measuring relationships and knowledge flows between people, groups, organizations, and other entities
A knowledge valuation process involves quantifying the value of knowledge assets, reuse, and innovation, helping justify investment in your KM program.
Workflow automation applies to more than just KM, but can be used as part of a KM initiative to add knowledge flow to routine business processes.