The user interface is the knowledge management system point of entry providing navigation, search, communications, an index, a knowledge map, and links.
KM Conversations—Advanced Discovery Part 3: User Interface
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Think Clearly Blog
Think Clearly Blog
KM Conversations—Advanced Discovery Part 2: Search
Best KM search engines enable searching for sites, documents, files, lists, content, and answers to questions, plus ability to search on text or metadata
KM Conversations—Advanced Discovery Part 1: Classification
Knowledge managers use taxonomy, folksonomy, metadata and tags to classify content so it’s easily discoverable through navigation, search and links.
Successful KM Programs Require User Input
KM leaders should base strategy on user input to determine needs to address. Conduct surveys to capture challenges, opportunities, and suggestions.
KM Conversations—360º Access Part 3: Channels for Accessing Content
Knowledge managers deliver 360-degree access to all content users require, internal and external, via multiple channels, even on the go via mobile devices.
KM Conversations—360º Access Part 2: Connecting to Expertise
Connecting to expertise for advice and assistance is a key element of a successful knowledge management program and increases KM adoption.
KM Conversations—360º Access Part 1: Types of Content
To enable users to repurpose content and learn from internal and external information sources, knowledge managers must offer complete, flexible access.
The American Physical Therapy Association—Small Library; Big Impact; Exciting Plans
We invite you to learn more about the many ways APTA benefits from the rich functionality of Inmagic Presto. Read the full APTA success story here.
RISE Innventia Library’s KM Success with Inmagic Presto
RISE Innventia’s KM strategy includes Inmagic Presto to make content accessible online, offer federated search, intranet pages, permissions management
What Do Special Library KM and Startups Have in Common?
KM activities collecting, organizing, sharing, continuously updating internal and external knowledge are key to a special librarian’s role and impact.
Tips for How KM Leaders Can Build an IT Partnership
Tips for KM leaders on how best to work closely with IT staff to successfully implement knowledge management technology projects.
Part 3: The Single Most Important KM “Sale” You Can Make
Knowledge management best practices include selling your KM program to senior leaders, including by selling specific organizational benefits.
Part 2: The Single Most Important KM “Sale” You Can Make
Knowledge management best practices include selling your KM program to senior leaders, including by making the business case.
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