Best practices for KM include independence for users of a knowledge management system; expert advice on excellent UX and self-paced training
Achieving KM Independence Part 2: User Independence
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Think Clearly Blog
Think Clearly Blog
Achieving KM Independence: Technology Independence
KM independence related to technology, users, and the program itself are key to the success of any knowledge management initiative; expert advice
The Uses and Benefits of Analytics and Business Intelligence — A KM Conversation
Knowledge managers can use analytics to provide the right content, communicate effectively, and contribute to improved business results.
KM Conversation: The Uses and Benefits of Analytics
Knowledge managers can use analytics to provide the right content, communicate effectively, and contribute to improved business results.
KM Conversations — Using Analytics Part 2: Metrics and Reporting
Knowledge management best practices include capturing and reporting on goal-oriented, operational, and business impact metrics, then taking action
KM Conversations — Using Analytics Part 1: Understanding Search Behavior and Hot Content
Knowledge management best practices include analyzing enterprise search logs; offer in your UI the most frequently used terms to improve findability
KM Conversation: Proven Practices for Social Collaboration
Best practices for KM include embedding social collaboration in a KM system making it more useful than a content-only or standalone social platform.
KM Conversations—Social Collaboration Part 3: Sharing and Reusing Knowledge
Knowledge management best practices include facilitation of sharing and reuse of internal and external knowledge via enterprise social collaboration
The Paul Martin Law Library’s Template for KM Success
Inmagic Presto enabled the University of Windsor’s Paul Martin Law Library to capture, organize, make accessible critical policies and documents
KM Conversations—Social Collaboration Part 2: Communities of Practice
Knowledge managers build/facilitate communities of practice where community members share tangible and intangible information on topics of interest
KM Conversations—Social Collaboration Part 1: Enhancing Content
Knowledge management best practices include enabling users to enhance content through social collaboration: tagging, recommending, and editing
KM Conversation: Advanced Discovery Techniques
Best practices for KM helping users easily find the right content, spend less time searching, more time doing, efficient access and discovery methods.
KM Conversations—Advanced Discovery Part 3: User Interface
The user interface is the knowledge management system point of entry providing navigation, search, communications, an index, a knowledge map, and links.
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