Lucidea Hosting Services (SaaS)

Remove the stress and cost of server maintenance, backups, hardware replacement, and disaster contingency—and simply enjoy the benefits of your Lucidea solution, with access to your most current data, anytime, anywhere. Our secure, best-in-class hosting service makes it possible. Rely on us; we will take care of it for you.
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Security, Availability, Integrity, Reliability

Lucidea is focused on maintaining the confidentiality, integrity, and availability of our clients’ data with multiple layers of security, redundant systems, and continuous monitoring. As a global leader in library automation, knowledge and information management, and collections management technologies for more than 30 years, Lucidea is trusted by many local, multi-national and global clients to provide secure, high-performance hosted applications.

Security, Availability, Integrity, Reliability

Lucidea is focused on maintaining the confidentiality, integrity, and availability of our clients’ data with multiple layers of security, redundant systems, and continuous monitoring. As a global leader in library automation, knowledge and information management, and collections management technologies for more than 30 years, Lucidea is trusted by many local, multi-national and global clients to provide secure, high-performance hosted applications.

Rock Solid Security

Continuously monitored, daily backups, adherence to international standards

Always Up-to-Date

Automatic updating so your application is reliably current

Cost Effective & Efficient

Eliminates need for server space, training, and IT staff or resources

24/7 Help Desk

Access to Client Services whenever, wherever you need it

Features

Lucidea integrates security and performance objectives in the management and operation of its hosting facilities and ensures continuous monitoring of all facets of information privacy and application performance, adhering to all applicable information security and information privacy standards.

99.5% Uptime per quarter

24/7 Access to data

Transparent maintenance schedule

Authentication control

Single sign-on support

Realtime security monitoring

Encrypted incremental backups

Tested disaster recovery procedures

Offsite redundant backup storage

What Clients Are Saying

Benefits of the SaaS solution include “… data protection for the future, assured 24/7/365 data availability, we don’t need to dedicate technical expertise and staff to software issues”. Further, Lucidea’s pricing is “… very favorable compared to competitors and the vicious circle of maintenance and upkeep”.

Bill Helling,
Library Technologist,
Crawfordsville District Public Library

“An operational challenge common to the non-profit space is that of IT support. We selected the software-as-a-service option (SaaS) and enjoy the benefits of Lucidea hosting, maintenance and updating. There is minimal Council IT department time needed, and the system is always on and always current.”

Alaina Kolosh,
Manager, Library and Information Services,
National Safety Council

Lucidea’s software-as-a-service (SaaS) hosted solution is “… perfect for our needs because IT doesn’t have to ‘babysit’ or allocate space on a CASE server; everything is taken care of and all updates are done for us”.

Cindy Moon-Barna,
Director,
CASE Library

“The decision to leverage Lucidea’s software-as-a-service (SaaS) solution was an easy one; it is more cost effective than self-hosting, and we no longer need to depend on the IT department, which is centralized halfway across the state.”

Glenys A. Waldman,
Librarian,
Masonic Temple in Philadelphia

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