Lucidea Hosting Services (SaaS)
Security, Availability, Integrity, Reliability
Lucidea is focused on maintaining the confidentiality, integrity, and availability of our clients’ data with multiple layers of security, redundant systems, and continuous monitoring. As a global leader in library automation, knowledge and information management, and collections management technologies for more than 30 years, Lucidea is trusted by many local, multi-national and global clients to provide secure, high-performance hosted applications.
Security, Availability, Integrity, Reliability
Lucidea is focused on maintaining the confidentiality, integrity, and availability of our clients’ data with multiple layers of security, redundant systems, and continuous monitoring. As a global leader in library automation, knowledge and information management, and collections management technologies for more than 30 years, Lucidea is trusted by many local, multi-national and global clients to provide secure, high-performance hosted applications.
Rock Solid Security
Always Up-to-Date
Cost Effective & Efficient
24/7 Help Desk
Features
Lucidea integrates security and performance objectives in the management and operation of its hosting facilities and ensures continuous monitoring of all facets of information privacy and application performance, adhering to all applicable information security and information privacy standards.
99.5% Uptime per quarter
24/7 Access to data
Transparent maintenance schedule
Authentication control
Single sign-on support
Realtime security monitoring
Encrypted incremental backups
Tested disaster recovery procedures
Offsite redundant backup storage
What Clients Are Saying
Benefits of the SaaS solution include “… data protection for the future, assured 24/7/365 data availability, we don’t need to dedicate technical expertise and staff to software issues”. Further, Lucidea’s pricing is “… very favorable compared to competitors and the vicious circle of maintenance and upkeep”.
Bill Helling,
Library Technologist,
Crawfordsville District Public Library
“An operational challenge common to the non-profit space is that of IT support. We selected the software-as-a-service option (SaaS) and enjoy the benefits of Lucidea hosting, maintenance and updating. There is minimal Council IT department time needed, and the system is always on and always current.”
Alaina Kolosh,
Manager, Library and Information Services,
National Safety Council
Lucidea’s software-as-a-service (SaaS) hosted solution is “… perfect for our needs because IT doesn’t have to ‘babysit’ or allocate space on a CASE server; everything is taken care of and all updates are done for us”.
Cindy Moon-Barna,
Director,
CASE Library
“The decision to leverage Lucidea’s software-as-a-service (SaaS) solution was an easy one; it is more cost effective than self-hosting, and we no longer need to depend on the IT department, which is centralized halfway across the state.”
Glenys A. Waldman,
Librarian,
Masonic Temple in Philadelphia