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Specify Desired Modes of Knowledge Flow, Part 2
Knowledge managers must establish links between different groups; this is boundary spanning; enabling discovery (learning from existing data) is key
Using Collections Management Systems to Enhance Access
A well deployed CMS improves archival accessibility, results in higher productivity, lower costs, and increased satisfaction of archivists and patrons
Specify Desired Modes of Knowledge Flow, Part 1
Creating and executing a KM program plan involves implementing people, process, and technology knowledge flows that achieve objectives
The Cost Involved When the Museum CMS Front-End is Separate or Less Than
A museum CMS with a separate or “add on” front-end portal is better than no portal, but can come with significant added costs; things to consider
Define KM Program Governance, Part 2
Knowledge managers must define KM program governance, including team composition, virtual teams, and leader communities
How to Improve Collection Discovery in the Museum CMS
Discovery designed for the digital hobbyist means providing avenues for visitors to browse information, an object, or collection at the museum.
Special Librarians and Digital Citizenship
Skills for special librarians include competency in information ethics, which is very similar to the competency of digital citizenship.
Optimizing Workflows and Reporting Capabilities with Your CMS
An archival CMS, successfully implemented, can be a catalyst for exploring new possibilities, roles, and workflows within your organization.
Define KM Program Governance, Part 1
Knowledge managers must define KM program governance including roles, team composition, objectives, processes, and decision-making
The Internal Uses and Benefits for a Mobile Museum CMS
Your museum CMS must accommodate mobile-first or mobile-primary users due to the reality of pandemic-induced working from home into the future
Where Do You Start When Designing Library Training? At the End
Skills for special librarians include training; starting with the end in mind helps in designing more effective training; learn why and how.
Training Colleagues to Use Collections Management Systems
Archives should establish an ongoing CMS training program; this increases user acceptance and develops a common language across the organization
Define Compelling Use Cases
KMers should define compelling use cases that demonstrate a new KM system or program’s clear advantages over existing alternatives
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