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I have used [Lucidea] products for over 10 years…The customer support is awesome! [Lucidea] has helped us with every question we have ever had about this software.
We don’t build databases for a living… Lucidea’s Client Services team members offer prompt assistance and always set us on the right path. That’s a real differentiator.
Our mission is to collect and preserve American Jewish History and to provide broad access to our collection …Lucidea has been by our side through the whole process.
[Lucidea’s Client Services Team is] professional, open, and responsive.
[W]e chose Presto… knowing how responsive the team has always been… we knew we could call any time, and that we could really learn how to improve our end users’ experience.
Our museum converted from Open Edition to Argus at the end of 2013. Lucidea has been a responsive resource throughout the experience.
[Lucidea products are attractive because of] their expertise and knowledge, the reputation of the company, breadth of their products, and ability to provide technical support.
[Lucidea Client Services staff are ] patient, understandable, encouraging.
[ArchivEra was unique in its] ability to adapt the software to my needs and [Lucidea] staff who were genuinely wanting to help the customer.
[With Lucidea’s SaaS solution] we don’t need to dedicate technical expertise and staff at the local level, and we no longer worry about hardware and software issues.
I have used [Lucidea] products for over 10 years…The customer support is awesome! [Lucidea] has helped us with every question we have ever had about this software.
We don’t build databases for a living… Lucidea’s Client Services team members offer prompt assistance and always set us on the right path. That’s a real differentiator.
Our mission is to collect and preserve American Jewish History and to provide broad access to our collection …Lucidea has been by our side through the whole process.
[Lucidea’s Client Services Team is] professional, open, and responsive.
[W]e chose Presto… knowing how responsive the team has always been… we knew we could call any time, and that we could really learn how to improve our end users’ experience.
Our museum converted from Open Edition to Argus at the end of 2013. Lucidea has been a responsive resource throughout the experience.
[Lucidea products are attractive because of] their expertise and knowledge, the reputation of the company, breadth of their products, and ability to provide technical support.
[Lucidea Client Services staff are ] patient, understandable, encouraging.
[ArchivEra was unique in its] ability to adapt the software to my needs and [Lucidea] staff who were genuinely wanting to help the customer.
[With Lucidea’s SaaS solution] we don’t need to dedicate technical expertise and staff at the local level, and we no longer worry about hardware and software issues.