A KM program should help people add others to networks, facilitate social network analysis, provide tools for finding, communicating, collaborating.
Think Clearly Blog
Think Clearly Blog
KM leaders must use surveys to find out what users struggle with, what tools they still need, what they use, and if/why they like what’s provided.
Knowledge managers raise awareness, align with business priorities, promote a KM culture, engage leadership, manage infrastructure
Knowledge managers should identify organizational culture/values, leverage elements conducive to knowledge sharing, and address those which are not.
A KM program will only be successful if leaders trust staff to share knowledge effectively and usefully; staff must trust there will be mgmt advocacy
Knowledge managers offer non-financial incentives to promote knowledge sharing, including encouraging praise with a weekly theme of Thankful Thursdays
Knowledge managers can use a number of proven approaches and methods to ensure that knowledge doesn’t walk out the door with departing staff
Examples for Knowledge Managers of curated content and how to curate it, they should curate a wide variety of content as part of a KM program.
Knowledge managers need to curate a wide variety of content to make the most important and useful information easy to find and retrieve.
Knowledge sharing provides numerous benefits to both individuals and their organizations; compelling reasons to share from a KM expert
Knowledge managers must understand why people may not share their knowledge; there are 16 commons reasons, and solutions from a KM guru.
Knowledge managers face common challenges when implementing a KM program. 7 challenges and proven solutions from KM expert
Knowledge managers typically face similar challenges when implementing a KM program. 8 challenges and proven solutions from KM expert