The next-generation ILS for all types of special libraries

Built from the ground up with LucideaCore technology, SydneyEnterprise gives you more, so you can do more.
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A Unique, Unified Approach: Library Automation and Knowledge Management

If you’re ready to move your organization’s KM agenda forward (but feel stymied by your ILS) you’ll find that SydneyEnterprise is the answer. You’ll enjoy traditional ILS functions (e.g. cataloging, lending, serials and acquisitions), advanced ILS functions (e.g. electronic resource management, Active Directory and SharePoint integration, and multi-branch work flow) and knowledge management functions, such as the ability to create and publish non-library knowledge repositories, federated search of 3rd party content and many others.


We have easily made changes to the library catalog and OPAC with the changes happening in the firm. It's easy to train new employees and the Sydney customer support is always great.

Sandra Edmunds
Library Technical Services Manager
Perkins Coie LLP


[Lucidea products feature] customer driven design; flexibility, avoid rigid constraints of many other systems; offer potential for integrating data in diverse formats into system.

Kathy Crosby
Head Librarian
Brooklyn Botanic Garden


SydneyEnterprise is really our single problem-solving venue and streamlines all our back-end administration and technical services procedures—it’s an efficiency engine.

Russell Rockicki
Library Operations Manager
Duane Morris LLP


[SydneyEnterprise] is definitely built for a special library...the solution is made for exactly what we are trying to do; plus, we like the clean, contemporary way it looks and feels

Sara Thomas
Director of Research and Information Services
Miles & Stockbridge


We value Lucidea’s solutions specifically designed to support library workflow and requirements. As their ILS has developed, it’s gone from good, to better, to best!

Glenys A. Waldman
Librarian
The Masonic Library and Museum of Pennsylvania


The flexibility of the system has been a wonderful surprise for me; working with SydneyEnterprise opens your eyes to exciting things you’ll be able to do down the road.

Allison Perry
Librarian
Bond, Schoeneck & King


[SydneyEnterprise] is purpose-built for multimedia collections, implementation was fast, it covers all the bases and is ready for even novices to get started. It’s all in!

Brian Kwan
Development Manager
Penang House of Music


Lucidea’s Client Services people have always been extremely helpful. Sydney is one of the most stable platforms we have; it goes merrily working along on its way…

Cindy Acton
Senior Information Specialist
Cargill


We have easily made changes to the library catalog and OPAC with the changes happening in the firm. It's easy to train new employees and the Sydney customer support is always great.

Sandra Edmunds
Library Technical Services Manager
Perkins Coie LLP


[Lucidea products feature] customer driven design; flexibility, avoid rigid constraints of many other systems; offer potential for integrating data in diverse formats into system.

Kathy Crosby
Head Librarian
Brooklyn Botanic Garden


SydneyEnterprise is really our single problem-solving venue and streamlines all our back-end administration and technical services procedures—it’s an efficiency engine.

Russell Rockicki
Library Operations Manager
Duane Morris LLP


[SydneyEnterprise] is definitely built for a special library...the solution is made for exactly what we are trying to do; plus, we like the clean, contemporary way it looks and feels

Sara Thomas
Director of Research and Information Services
Miles & Stockbridge


We value Lucidea’s solutions specifically designed to support library workflow and requirements. As their ILS has developed, it’s gone from good, to better, to best!

Glenys A. Waldman
Librarian
The Masonic Library and Museum of Pennsylvania


The flexibility of the system has been a wonderful surprise for me; working with SydneyEnterprise opens your eyes to exciting things you’ll be able to do down the road.

Allison Perry
Librarian
Bond, Schoeneck & King


[SydneyEnterprise] is purpose-built for multimedia collections, implementation was fast, it covers all the bases and is ready for even novices to get started. It’s all in!

Brian Kwan
Development Manager
Penang House of Music


Lucidea’s Client Services people have always been extremely helpful. Sydney is one of the most stable platforms we have; it goes merrily working along on its way…

Cindy Acton
Senior Information Specialist
Cargill

Encourage discovery by providing an enriched querying experience

Accelerate all aspects of capturing, organizing and sharing knowledge resources; create the single authoritative source for all organizational knowledge resources; play nicely with others, including SharePoint or even Google, and go mobile to support end users, wherever they are, via whatever device they choose.

Comprehensive Collection Management

Whether you are managing books, images, eJournals, videos or other media, SydneyEnterprise has you covered. No matter what format your critical knowledge takes, you can capture, organize and share it.

Advanced Information Discovery

Enable users to easily find critical information, and expose content that cannot be found using traditional search methods. Rapidly filter results, make queries much more precise, follow visual pathways to essential data, and push information on the most critical topics.

Deliver a Single Knowledge Source

Create the single authoritative source for your organization’s knowledge assets. Integrate SydneyEnterprise with any internal and external information repositories, making it easy to find critical knowledge no matter where it originates.

Advanced search and discovery

SydneyEnterprise’s intuitive interface with one-touch navigation and customizable workflows makes it easy to get into every corner of its database. Users can browse intelligently and accelerate the capture, organization, and sharing process so that content is delivered at the point of need.

Our team of industry experts can answer your specific questions, evaluate your needs, and show you what SydneyEnterprise can do for you.

Access and search content via mobile device

Offer mobile support so users can now access information whenever they need it, wherever they are, via whatever device they choose.

Reporting on-the-fly

Run reports directly from a search results set whenever you need to, and report on the exact items of interest, without additional searching. Improved multi-level sorting enables much better control over search result order, allowing users to quickly find the right information.

Request management

Lucidea’s feature-rich Request Management Solution offers end-to-end capabilities that take you seamlessly from request capture, to assignment and resource allocation, to collaboration, documentation, to requester communication—and finally to automatic creation of a database for reuse and reporting—all within a single venue.

Empowering users with knowledge that informs action

Lucidea’s Analytics Dashboard is built to instantly deliver real-time critical data you need to monitor and manage departmental performance, with details and trend analysis that drive optimal decision-making. Spend time strategizing, not searching—and tell your story of operational performance and productivity in language business leaders understand.

Configure the system to work best for you

SydneyEnterprise’s unlimited extension and configuration options help you meet the needs of staff and end users as your organization grows and/or changes—without depending heavily on IT. Easily customize the user experience, add fields for new content, and modify workflows to suit your needs—now and in the future.

Built with LucideaCore

LucideaCore is the culmination of 20 years’ worldwide experience serving thousands of organizations in multiple industries, combined with intensive R&D.

LucideaCore applications help special librarians create and deliver valuable, user friendly information resources, all driven by a powerful KM engine.

Core Features

Cataloging

 
Circulation

 
Acquisitions

 
Serials

 
Digital Media Interface

 
Administration

 
Import & Export

 
Client Management (Optional)

 

SydneyEnterprise Success Stories

Behavioral Health NPO Leverages SydneyEnterprise

With SydneyEnterprise’s OPAC, multimedia options, request management for optimized workflow, and powerful statistics, a behavioral health nonprofit’s library delivers impact and gets senior advocacy.

SydneyEnterprise is the Law Firm Library Efficiency Engine

The library at Duane Morris LLP relies on SydneyEnterprise as the “go-to” for all back-office library workflow.

SydneyEnterprise and Cargill Success Story

Cargill uses SydneyEnterprise ILS to support a global team of ~143,000 staff in 67 countries with digital content, containing costs and expanding impact.
 

SydneyEnterprise and ETS Success Story

ETS uses SydneyEnterprise ILS to offer single venue access to all content and integrate library databases with existing resources, including SharePoint.
 

SydneyEnterprise and Masonic Library

The Masonic Library & Museum of Pennsylvania uses SydneyEnterprise to manage over 75,000 texts and artifacts related to Freemasonry.
 

SydneyEnterprise and Miles & Stockbridge Success Story

Miles & Stockbridge law library staff have many plans for SydneyEnterprise, and have achieved serious results in terms of workflow, analytics and integration.

SydneyEnterprise Success Stories

Behavioral Health NPO Leverages SydneyEnterprise

With SydneyEnterprise’s OPAC, multimedia options, request management for optimized workflow, and powerful statistics, a behavioral health nonprofit’s library delivers impact and gets senior advocacy.

SydneyEnterprise is the Law Firm Library Efficiency Engine

The library at Duane Morris LLP relies on SydneyEnterprise as the “go-to” for all back-office library workflow.

SydneyEnterprise and Cargill Success Story

Cargill uses SydneyEnterprise ILS to support a global team of ~143,000 staff in 67 countries with digital content, containing costs and expanding impact.
 

SydneyEnterprise and ETS Success Story

ETS uses SydneyEnterprise ILS to offer single venue access to all content and integrate library databases with existing resources, including SharePoint.
 

SydneyEnterprise and Masonic Library

The Masonic Library & Museum of Pennsylvania uses SydneyEnterprise to manage over 75,000 texts and artifacts related to Freemasonry.
 

SydneyEnterprise and Miles & Stockbridge Success Story

Miles & Stockbridge law library staff have many plans for SydneyEnterprise, and have achieved serious results in terms of workflow, analytics and integration.


“The decision to leverage Lucidea’s software-as-a-service (SaaS) solution was an easy one; it is more cost effective than self-hosting, and we no longer need to depend on the IT department, which is centralized halfway across the state.”

Glenys A. Waldman
Librarian
The Masonic Library and Museum of Pennsylvania


I cannot imagine any other business that would have done so much for me; the Lucidea team provides personalized and proactive services, they listen... and they make it happen.

Wanda Newton
Director of Library Services
Devereux Advanced Behavioral Health


This critical capability [allowable field length] demonstrated…[Lucidea's] deep understanding of information-intensive organizations’ needs, and commitment to answering them.

Karen McQuillen
Director of Knowledge Services
Educational Testing Service (ETS)

Essentia Program

Enterprise-class solutions “right-sized” for your small-but-mighty organization

Lucidea supports clients with enterprise class knowledge management software, whether you’re large, small, or somewhere-in-between.

Think the power, flexibility and impact of our solutions are beyond your reach? If you’re small-but-mighty, we’ve got you covered with our Essentia program, designed to deliver outstanding value to smaller clients. Everything you need, at a price you can afford.

Essentia Program

Enterprise-class solutions “right-sized” for your small-but-mighty organization

Lucidea supports clients with enterprise class knowledge management software, whether you’re large, small, or somewhere-in-between.

Think the power, flexibility and impact of our solutions are beyond your reach? If you’re small-but-mighty, we’ve got you covered with our Essentia program, designed to deliver outstanding value to smaller clients. Everything you need, at a price you can afford.


“The decision to leverage Lucidea’s software-as-a-service (SaaS) solution was an easy one; it is more cost effective than self-hosting, and we no longer need to depend on the IT department, which is centralized halfway across the state.”

Glenys A. Waldman
Librarian
The Masonic Library and Museum of Pennsylvania


I cannot imagine any other business that would have done so much for me; the Lucidea team provides personalized and proactive services, they listen... and they make it happen.

Wanda Newton
Director of Library Services
Devereux Advanced Behavioral Health


This critical capability [allowable field length] demonstrated…[Lucidea's] deep understanding of information-intensive organizations’ needs, and commitment to answering them.

Karen McQuillen
Director of Knowledge Services
Educational Testing Service (ETS)

Training and support… unparalleled and included

We offer training throughout the life of your partnership with us, helping you maximize the value of your investment in our solutions. Our instructors and materials show you how to fully leverage SydneyEnterprise, ensuring that the application is optimized to fit your organization’s needs.
Our team of experienced technical experts is available to solve your technical problems and provide exceptional customer service, 24/7/365.


I have used [Lucidea] products for over 10 years...The customer support is awesome! [Lucidea] has helped us with every question we have ever had about this software.

Terry Pospischil
Library Project Specialist
Faegre Drinker


[Implementing SydneyEnterprise was] smooth and seamless.

Wanda Newton
Director of Library Services
Devereux Advanced Behavioral Health


[Lucidea's client services staff are ] professional, friendly and top-notch.

Sara Thomas
Director of Research and Information Services
Miles & Stockbridge


[Lucidea's Client Services staff are] easy to reach, easy to talk to, never make you feel foolish for asking a question, and don’t use a lot of technical jargon.

Glenys A. Waldman
Librarian
The Masonic Library and Museum of Pennsylvania


[Lucidea's Client Services support is a] key differentiator

Allison Perry
Librarian
Bond, Schoeneck & King


[Staff] save time because [they] don’t have to speak with several service providers to make the system work, and the Client Services team is extremely helpful and responsive.

Brian Kwan
Development Manager
Penang House of Music


Lucidea’s Client Services people have always been extremely helpful. Sydney is one of the most stable platforms we have; it goes merrily working along on its way…

Cindy Acton
Senior Information Specialist
Cargill

SydneyEnterprise and Special Libraries Resources

Recorded Webinars

Missed one of our topical webinars delivered by our special libraries experts?
 

Videos

Quickly get familiar with our ILS or Collections Management products; watch these short videos.

Success Stories

Read real-world examples of how Lucidea’s clients leverage SydneyEnterprise
 

eBooks

Download professional development content from our Lucidea Press authors & other sponsored resources

Upcoming Webinars

View our schedule of upcoming free webinars and register today!
 

White Papers

Based our annual SLA Hot Topics content, enhanced with additional panelist insights
 

Data sheets

Detailed product information – you can even share it with your IT department
 

Think Clearly Blog

Read or subscribe to our popular blog, covering issues impacting special libraries
 
Grants Directory

Grants Directory

A LAM grant database and toolkit spanning grant opportunities for Libraries, Archives, and Museums in North America.

Have more questions? Get in touch with a product expert, today!

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