KM User Assistance: The Knowledge Help Desk
Knowledge management expert Stan Garfield stresses the need for one-on-one support as a KM communications method via a dedicated help desk.
Articulate Your KM Vision
Knowledge management expert Stan Garfield stresses the need for a end-state vision for a KM program; passionately describe what it looks like when it’s working.
10 Tips for Starting a KM Program
Knowledge management programs have many common elements that form the foundation for success. This post contains 10 top tips for getting started with KM.
Three Keys to KM leadership
In order to sell KM, you must lead by example and model desired behaviors to show others how it’s done. Stan Garfield shares 3 keys to KM leadership.
How to Sell KM to Leaders–Part Three
Implementing a successful KM program requires that leaders understand the benefits for them personally, and for the organization overall.
How to Sell KM to Leaders – Part Two
KM practitioners must make a logical case for how knowledge management programs will help achieve key business objectives of the organization.
How to Sell KM to Leaders – Part One
KM practitioners should use storytelling as a very useful tool to help obtain leadership commitment as they promote knowledge management programs.
13 KM Insights for Successful Knowledge Managers
Successful knowledge management requires a commitment to continuous improvement, collaboration, storytelling, innovation and inclusivity.
Part Two: Knowledge Management Networking Secrets
Knowledge management practitioners should take advantage of outside help including consultants; there are 3 steps to retaining the right KM advisor.
Part One: Knowledge Management Networking Secrets
You don’t have to go it alone to sell KM inside your organization, other KM professionals have encountered the same hurdles and can offer real support.
Develop a Tailored KM Strategy with Proven Knowledge Management Components
While there is no one-size-fits-all KM strategy, there are specific components from which to select, based on organizational requirements and resources.
10 Principles for Successful KM Communities
In Proven Practices for Promoting a KM Program, expert Stan Garfield says knowledge leaders should follow 10 principles for building great communities.
How are Your Organization’s Technology Apps Reviewed and Approved?
Too strong a focus on technology is a common problem in KM implementations; KM guru Stan Garfield discusses how to embrace technology appropriately.
Knowledge Management for Success: Reuse Proven Practices
KM expert Stan Garfield provides research on proven practices from Microsoft, NASA, Hewlett Packard and other companies that excel at knowledge management.
KM Programs: Implement, Improve, and Iterate
KM leaders adopt proven practices in software development: implement, improve, iterate to continuously involve users, get better results in fewer cycles.
Seeking Outside Help: Tips for Knowledge Managers
KM expert Stan Garfield says knowledge managers should seek outside help when selling KM in their organizations and offers advice on who can help and how.
How to Hold Successful “Face-to-Face” KM Meetings
KM expert Stan Garfield says meeting in person is key to KM leaders’ professional development—and shares how to hold successful face to face meetings.
How Knowledge Managers Can Become (and Mentor) “Power Knowledge Workers”
KM expert Stan Garfield shares his thoughts on characteristics and skills of effective knowledge managers and leaders, and a task-based role description.
How Your KM Platform Can Provide a Great User Experience
Knowledge management expert Stan Garfield shares his thoughts on the elements of a great user experience.
Find a Killer KM App
Knowledge management expert Stan Garfield shares his thoughts on “killer apps” that provide the technology foundation for a successful KM program.
Part Two: Benefits of Knowledge Management
In part two, Stan Garfield shares more tips on how you can become your organization’s KM expert and its benefits too.
Part One: Benefits of Knowledge Management
Selling a KM within your organization means becoming a KM expert. This involves having a clear understanding of KM’s benefits to your unique organization.
Ready to Read: Proven Practices for Promoting a Knowledge Management Program
Stan Garfield announces that his new book, Proven Practices for Promoting a Knowledge Management Program, is now available. Get your free digital copy here.
How Can You Nurture a Knowledge-Sharing Culture?
The culture of an organization has an effect on what can be accomplished. Your KM strategy, should identify the current culture and values of your organization.
Effective Knowledge Managers—Do You Recognize These Traits?
What are the traits of a good knowledge manager? Stan Garfield has the answer and gives you a guide whether you are recruiting or measuring performance.