Knowledge management expert Stan Garfield stresses the need for one-on-one support as a KM communications method via a dedicated help desk.
Knowledge management expert Stan Garfield stresses the need for a end-state vision for a KM program; passionately describe what it looks like when it’s working.
Knowledge management programs have many common elements that form the foundation for success. This post contains 10 top tips for getting started with KM.
In order to sell KM, you must lead by example and model desired behaviors to show others how it’s done. Stan Garfield shares 3 keys to KM leadership.
Implementing a successful KM program requires that leaders understand the benefits for them personally, and for the organization overall.
KM practitioners must make a logical case for how knowledge management programs will help achieve key business objectives of the organization.
KM practitioners should use storytelling as a very useful tool to help obtain leadership commitment as they promote knowledge management programs.
Successful knowledge management requires a commitment to continuous improvement, collaboration, storytelling, innovation and inclusivity.
Knowledge management practitioners should take advantage of outside help including consultants; there are 3 steps to retaining the right KM advisor.
You don’t have to go it alone to sell KM inside your organization, other KM professionals have encountered the same hurdles and can offer real support.
While there is no one-size-fits-all KM strategy, there are specific components from which to select, based on organizational requirements and resources.
In Proven Practices for Promoting a KM Program, expert Stan Garfield says knowledge leaders should follow 10 principles for building great communities.
Too strong a focus on technology is a common problem in KM implementations; KM guru Stan Garfield discusses how to embrace technology appropriately.
KM expert Stan Garfield provides research on proven practices from Microsoft, NASA, Hewlett Packard and other companies that excel at knowledge management.
KM leaders adopt proven practices in software development: implement, improve, iterate to continuously involve users, get better results in fewer cycles.
KM expert Stan Garfield says knowledge managers should seek outside help when selling KM in their organizations and offers advice on who can help and how.
KM expert Stan Garfield says meeting in person is key to KM leaders’ professional development—and shares how to hold successful face to face meetings.
KM expert Stan Garfield shares his thoughts on characteristics and skills of effective knowledge managers and leaders, and a task-based role description.
Knowledge management expert Stan Garfield shares his thoughts on the elements of a great user experience.
Knowledge management expert Stan Garfield shares his thoughts on “killer apps” that provide the technology foundation for a successful KM program.
In part two, Stan Garfield shares more tips on how you can become your organization’s KM expert and its benefits too.
Selling a KM within your organization means becoming a KM expert. This involves having a clear understanding of KM’s benefits to your unique organization.
Stan Garfield announces that his new book, Proven Practices for Promoting a Knowledge Management Program, is now available. Get your free digital copy here.
The culture of an organization has an effect on what can be accomplished. Your KM strategy, should identify the current culture and values of your organization.
What are the traits of a good knowledge manager? Stan Garfield has the answer and gives you a guide whether you are recruiting or measuring performance.