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Videos, webinars, ebooks, and more to help you tackle your special libraries challenges.
Videos
SydneyEnterprise Features Videos
SydneyDigital features
SydneyDigital Product Tour
SydneyEnterprise: Cataloging
SydneyEnterprise: Circulation
SydneyEnterprise: Acquisitions
SydneyEnterprise: Serials
SydneyEnterprise Feature: Digital Media Interface
SydneyEnterprise: Import & Export
SydneyEnterprise: Administration
Overview: Design Suite for SydneyEnterprise
Overview: Portal Designer
Overview: Views Designer
Overview: KM Builder
Overview: SydneyEnterprise
SydneyDigital Product Tour
Webinar recordings
All
Jean O'Grady
Integrated Library Systems Webinars
Stephen Abram Webinars
SydneyEnterprise Webinars
Special Libraries Webinars
Skills for Special Librarians: Teaching Information Literacy
Generative AI for Special Librarians
Two Sides of Interviewing in Libraries
SydneyEnterprise ILS; Known for Ease of Use
SydneyEnterprise in Real Life Flexibility
SydneyEnterprise; 360⁰ Integration
SydneyEnterprise; Workflows that Work
SydneyEnterprise ILS in Real Life – Unparalleled UX is Essential
Libraries, AI, Data Integration, and the Real World
Succeeding in the World of Special Librarianship, Part 10
Succeeding in the World of Special Librarianship, Part 9
Succeeding in the World of Special Librarianship, Part 8
Transformative & Integrated Request Management: Can Your ILS Deliver?
Succeeding in the World of Special Librarianship, Part 7
Succeeding in the World of Special Librarianship, Part 6
Succeeding in the World of Special Librarianship, Part 5
Selecting An ILS: How To Find Your Perfect Match
Succeeding in the World of Special Librarianship, Part 4
It Takes More Than a Dumpster to Build a Digital Law Library
Succeeding in the World of Special Librarianship, Part 3
Succeeding in the World of Special Librarianship, Part 2
Succeeding in the World of Special Librarianship, Part 1
How To Overcome 6 Important Library Challenges
Striking the Balance: The Power of High Touch in a High Tech World
Doing More with More: You Can’t Shrink Your Way to Success
A Unified ILS & KM Approach: 7 Keys to Unlocking the Power
Using Metrics and Stories—What Does Success Really Look Like?: A New Conversation with Stephen Abram
The Power to Perfect: LucideaCore DesignSuite for SydneyEnterprise
How To Future Proof Your Library: A Conversation With Stephen Abram
The Power to Perfect: LucideaCore DesignSuite for SydneyEnterprise
ETS Virtual Open House: Alignment in Action
The Perfect Match: Finding the Right ILS for You
It Takes More Than a Dumpster to Build a Digital Law Library
SydneyEnterprise ILS in Real Life – Unparalleled UX is Essential
Transformative & Integrated Request Management: Can Your ILS Deliver?
Selecting An ILS: How To Find Your Perfect Match
How To Overcome 6 Important Library Challenges
A Unified ILS & KM Approach: 7 Keys to Unlocking the Power
ETS Virtual Open House: Alignment in Action
The Perfect Match: Finding the Right ILS for You
Succeeding in the World of Special Librarianship, Part 10
Succeeding in the World of Special Librarianship, Part 9
Succeeding in the World of Special Librarianship, Part 8
Succeeding in the World of Special Librarianship, Part 7
Succeeding in the World of Special Librarianship, Part 6
Succeeding in the World of Special Librarianship, Part 5
Succeeding in the World of Special Librarianship, Part 4
Succeeding in the World of Special Librarianship, Part 3
Succeeding in the World of Special Librarianship, Part 2
Succeeding in the World of Special Librarianship, Part 1
Striking the Balance: The Power of High Touch in a High Tech World
Using Metrics and Stories—What Does Success Really Look Like?: A New Conversation with Stephen Abram
How To Future Proof Your Library: A Conversation With Stephen Abram
SydneyEnterprise ILS; Known for Ease of Use
SydneyEnterprise in Real Life Flexibility
SydneyEnterprise; 360⁰ Integration
SydneyEnterprise; Workflows that Work
SydneyEnterprise ILS in Real Life – Unparalleled UX is Essential
Transformative & Integrated Request Management: Can Your ILS Deliver?
Selecting An ILS: How To Find Your Perfect Match
How To Overcome 6 Important Library Challenges
A Unified ILS & KM Approach: 7 Keys to Unlocking the Power
The Power to Perfect: LucideaCore DesignSuite for SydneyEnterprise
The Power to Perfect: LucideaCore DesignSuite for SydneyEnterprise
The Perfect Match: Finding the Right ILS for You
Skills for Special Librarians: Teaching Information Literacy
Generative AI for Special Librarians
Two Sides of Interviewing in Libraries
Libraries, AI, Data Integration, and the Real World
Succeeding in the World of Special Librarianship, Part 10
Succeeding in the World of Special Librarianship, Part 9
Succeeding in the World of Special Librarianship, Part 8
Succeeding in the World of Special Librarianship, Part 7
Succeeding in the World of Special Librarianship, Part 6
Succeeding in the World of Special Librarianship, Part 5
Succeeding in the World of Special Librarianship, Part 4
It Takes More Than a Dumpster to Build a Digital Law Library
Succeeding in the World of Special Librarianship, Part 3
Succeeding in the World of Special Librarianship, Part 2
Succeeding in the World of Special Librarianship, Part 1
Striking the Balance: The Power of High Touch in a High Tech World
Doing More with More: You Can’t Shrink Your Way to Success
Using Metrics and Stories—What Does Success Really Look Like?: A New Conversation with Stephen Abram
How To Future Proof Your Library: A Conversation With Stephen Abram
ETS Virtual Open House: Alignment in Action
Datasheets
White papers
The Virtual Special Library: The Next Normal?
We recently convened a focus group to analyze the success factors and challenges of virtual libraries and virtual special librarianship. This has turned out to be particularly timely, given the changes in all our professional lives necessitated by COVID-19, many of which may take shape as organizational strategies in our post-pandemic world.
Volunteer focus group members from law and financial services firms, pharmaceutical companies, government agencies, and trade associations discussed fundamental questions, such as:
- What is the definition of a virtual special library?
- What are the drivers of going virtual?
- What are the pillars that support a successful virtual library?
- What are the benefits and challenges of the virtual library?
- What are the fundamentals of process and technology?
- How does the virtual library impact and change professional development?
- What is the future of virtual libraries?
This new whitepaper presents information discussed during a series of focus group meetings designed to explore virtual librarianship, and to surface important issue areas for further consideration.
The Power of Transformative, Integrated, Measurable Request Management
During our SLA Hot Topics Session, “Transformative, Integrated, Measurable Request Management”, panelists explored ways to optimize research and request workflow, including how to capture and interpret powerful metrics. Handling research requests is the most visible thing that special librarians do, but unfortunately the significant positive impact on the organization can be easily ignored.
This whitepaper presents information shared during the event, with valuable insights, regarding:
- the importance of transparency in the request management process
- how to select the “right” metrics and express them through management reports
- real world examples of the power of evidence-based decision-making.
…and don’t forget to read our whitepapers based on previous SLA Hot Topics sessions, including our additional 2019 session, “Don’t Just be Integral: Be Aligned”
Don’t Just Be Integral: Be Aligned
During our SLA Hot Topics Session, “Don’t Just Be Integral, Be Aligned”, the panelists focused on how special librarians can go beyond being integral to their clients’ daily workflow, and become (and remain) aligned with organizational imperatives. Panelists discussed fundamental questions, such as:
- Why is it important to be aligned with your organization’s mission?
- What are the benefits and value of being aligned—to the organization, to the library, to the individual?
- How can you speak the language of your organization’s leadership and why is that important?
They covered topics such as prioritizing and delegating projects based on alignment, strategies for partnering with and leveraging other departments, and practicing alignment without guilt.
This whitepaper presents information shared during the event, with valuable insights—including practical approaches to emulating an “aligned” strategy even when resources are limited.
…and don’t forget to read our whitepapers based on previous SLA Hot Topics sessions.
Don’t Just Be Integrated: Be Integral
During our SLA Hot Topics Session, “Don’t Just Be Integrated, Be Integral”, panelists focused on how special librarians go beyond integration with organizational imperatives to become integral to organizational success.
Success includes doing more with tools you have and skills you’ve built. Sometimes, “doing more” means becoming “embedded”: evolving beyond subject matter expertise to becoming a truly critical organizational resource.
Panelists responded to questions like:
- What are characteristics of an embedded librarian?
- What are benefits and value of being embedded?
- How can you communicate the value of being embedded?
We present information from the event, combined with valuable insights from panelist interviews conducted in advance—including practical approaches to emulating an “aligned” strategy when resources are limited.
What Does Success Look Like for the Special Library?
Special librarians know that to ensure sustainability they must build a strategy, embrace change, and even create it. They know that the path to success includes doing more with the tools they have, and the skills they’ve built. But do special librarians truly recognize success when they achieve it? Equally important, do they focus on communicating the value of their success to leadership and peers?
Stephen Abram and our panelists discussed important questions, such as:
- What are the characteristics of a successful special library?
- How do you know when you are successful?
- How do you make sure others know you are successful?
- How do you communicate the value of success?
- What are the benefits of success?
Our experts covered topics such as alignment with the strategic objectives of your organization, metrics and measurement (quantitative and qualitative), managerial reporting, storytelling, branding and marketing.
Doing More with More: You Can’t Shrink Your Way to Success
You cannot shrink your way to success. Special Librarians can only do more, with more.
During our SLA Hot Topics session, “Doing More with More: You Can’t Shrink Your Way to Success,” we focused on the success stories of information professionals who are building their libraries’ influence with an orientation towards abundance, not scarcity.
Attendees heard actionable advice from peers who don’t shrink their way to success but instead fill needs via more powerful technology tools, more access and discovery options, and by doing what it takes to exert more influence on organizational knowledge exchange.
This whitepaper presents information shared during the event, combined with additional valuable insights gained from panelist interviews conducted in preparation for the discussion.
Building the Resilient Library
What does it mean to be resilient, and to run a resilient library?
Special librarians achieve sustainability by understanding that end user requirements and forces at work (e.g. new technologies, globalization and a mobile workforce) all demand change. Learn from Lucidea ILS and KM clients who leverage and often create change in order to ensure the sustainability of their libraries and optimize their own roles.
Topics covered include:
- What it means to be resilient, and run a resilient library
- Setting the scene – organizational overviews
- Leveraging and creating change: practical examples
- Securing organizational support – what works
- Examples of impact
- Characteristics of library change agents
Adapt, Act and Thrive
The current information industry landscape is filled with challenges that require tangible solutions and present real opportunities for success when effectively confronted. Believing that librarians and knowledge managers can face these challenges to “Adapt, Act and Thrive,” Lucidea convened a panel of visionary information professionals for a round table discussion at the 2014 Special Libraries Association conference. Sharing their best practices and success stories, panelists provide information professionals with many tangible examples of how they can adapt to challenges, act, and thrive within their organizations and profession.
Panelists shared their best practices for:
- Embedding themselves within their organizations
- Demonstrating value
- Engaging end users
- Managing vendor relationships
- Ensuring and leveraging “info-ubiquity”
Primers
The Special Library Primer: Everything You Need to Know
What’s a Special Library? Primer; basics on libraries with resources on a particular subject, a specific clientele, delivering sector-specific services.
The Integrated Library System (ILS) Primer
Integrated Library Systems are composed of interlocking modules that track items and functions within an information center, record center, or library.
eBooks
10 Reasons To Leave Your Vendor and (Exactly) How to Move on
Lucidea
This short guide offers practical advice on how to assess ILS vendor relationships, and how to prepare for and make the right ILS selection. It’s both a solid review for seasoned library professionals and a good primer for those new to the field.
Succeeding in the World of Special Librarianship
Stephen Abram
This valuable guide is for special librarians committed to being proactive about their careers. It takes a pragmatic approach to such topics as the importance of relationships, putting technology in its place, developing and planning your strategy, the fundamentals of marketing and selling, managing internal communication for impact and value, and the secrets of client engagement. Succeeding in the World of Special Librarianship will inspire you to take your career to the next level.
Lucidea’s Lens: Special Librarians & Information Specialists; The 5 Cs of KM
Stan Garfield
Readers of this book will learn how and why incorporating knowledge management fundamentals into special library and information center products and services supports departmental and professional sustainability, and ultimately benefits organizations by offering clear strategic advantage and significant return on investment.