In an upcoming free “KM Conversation” webinar on March 25th, knowledge management expert Stan Garfield will discuss analytics—the discovery and communication of meaningful patterns in data.
He will show how using analytics can help knowledge managers provide the right content, communicate effectively, make good decisions, and contribute to improved business results. Topics covered will include basic search metrics, user behavior, determining what content is ‘hot’ and what is ‘not’, and collecting, reporting, and acting on metrics.
Please join us for “KM Conversation: The Uses and Benefits of Analytics” and hear about many best practices for KM on Wednesday, March 25, 2020 at 11 a.m. Pacific, 2 p.m. Eastern. Register now or call 604-278-6717 to reserve your seat in this 60-minute session with Stan!
(Can’t make it to the live event? Register anyway and we’ll send you a link to the recording and slides afterwards).
Team spaces are collaborative workspaces designed for teams to share documents, libraries, schedules, files and other building blocks of knowledge.
An organizational intranet is a key part of a knowledge management program; knowledge managers should be sure to leverage the intranet for KM purposes.
Knowledge managers should incorporate the principles of good usability into the KM system user interface.
Storytelling should be incorporated in many knowledge management implementation steps, activities, and components