Over the course of his career, knowledge management expert Stan Garfield has worked with, observed, and interviewed KM leaders to shine a light on proven knowledge management best practices from successful implementations.
We asked Stan to present a new free webinar series on the benefits of reusing proven practices, and in Part 2 of this 5-part series, Stan detailed two case examples (a large systems integrator and NASA) to illustrate what works—and why—for KM leaders implementing knowledge management programs in differing environments.
Lucidea Press has published Stan’s latest book, Proven Practices for Promoting a Knowledge Management Program, which includes knowledge management best practices, advice and insights drawn from his career as a KM practitioner.
Timely communications are critical to successfully introducing a new KM initiative and to keeping the organization informed on implementation progress.
Knowledge management documentation best practices and guidance for supporting training, communications and user assistance, from a KM expert.
Knowledge management training best practices and resources, plus examples of plans for KM overview, knowledge capture, creating team spaces
Communities should be part of any KM program; connecting people is fundamental to getting knowledge flowing; communities are an important way to do so.