Over the course of his career, knowledge management expert Stan Garfield has worked with, observed, and interviewed KM leaders to shine a light on proven knowledge management best practices from successful implementations.
We asked Stan to present a new free webinar series on the benefits of reusing proven practices, and in Part 2 of this 5-part series, Stan detailed two case examples (a large systems integrator and NASA) to illustrate what works—and why—for KM leaders implementing knowledge management programs in differing environments.
Lucidea Press has published Stan’s latest book, Proven Practices for Promoting a Knowledge Management Program, which includes knowledge management best practices, advice and insights drawn from his career as a KM practitioner.
Planning a KM initiative includes determining who will participate, which processes and tools are required, and how tools should be integrated.
Starting a KM program includes defining participants and roles, which basic processes are required, and how tools should support people and processes.
Knowledge managers should enlist support from top leaders in order to ensure the success of a KM implementation; 10 commitments to ask for
KM guru Stan Garfield provides specific examples of challenges and opportunities and how to turn them into knowledge management program objectives.