Knowledge Management Best Practices: Reuse What’s Worked
Lucidea
Over the course of his career, knowledge management expert Stan Garfield has worked with, observed, and interviewed KM leaders to shine a light on proven knowledge management best practices from successful implementations.
We asked Stan to present a new free webinar series on the benefits of reusing proven practices, and in Part 2 of this 5-part series, Stan detailed two case examples (a large systems integrator and NASA) to illustrate what works—and why—for KM leaders implementing knowledge management programs in differing environments.
If you missed the first session, you can watch it here and watch the second session here!
Lucidea Press has published Stan’s latest book, Proven Practices for Promoting a Knowledge Management Program, which includes knowledge management best practices, advice and insights drawn from his career as a KM practitioner.
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KM Component 19 – Content Management Process
In the context of a KM program, content management should be applied to documents, methods, and templates, especially reusable documents.
KM Component 18 – Collaboration Process
Knowledge managers should provide a process for collaboration via document/image libraries, file sharing, discussion forums, polls/surveys, calendars
KM Component 17 – Proven Practices Process
A KM proven practices process results in others in similar environments or with similar needs benefiting from proven successes.
KM Component 16 – Lessons Learned Process
In KM, reuse is putting to practical use the captured knowledge, community suggestions, or collaborative assistance provided through knowledge sharing.
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