Over the course of his career, knowledge management expert Stan Garfield has worked with, observed, and interviewed KM leaders to shine a light on proven knowledge management best practices from successful implementations.
We asked Stan to present a new free webinar series on the benefits of reusing proven practices, and in Part 2 of this 5-part series, Stan detailed two case examples (a large systems integrator and NASA) to illustrate what works—and why—for KM leaders implementing knowledge management programs in differing environments.
Lucidea Press has published Stan’s latest book, Proven Practices for Promoting a Knowledge Management Program, which includes knowledge management best practices, advice and insights drawn from his career as a KM practitioner.
Selling KM is a journey; getting buy-in is an ongoing knowledge management best practice permanent process requiring a continuous improvement strategy.read more
Knowledge management best practices include making content easy to find through multiple methods and channels, curating collections of useful content.read more
KM programs should include storytelling before, during and after knowledge management implementation; this helps get leadership sponsorship and support.read more
Knowledge managers must engage key leaders to help sell, implement and support a KM implementation. Seek out influencers and request their help.read more