In this free webinar, knowledge management expert Stan Garfield will describe in detail how knowledge managers can help users find the right content easily, spending less time searching and more time doing.
Stan will share details of how good information architecture (IA) allows users to discover content by browsing, searching, and subscribing, provides efficient access, and ensures the most important information is discoverable.
Powerful enabling methodologies include:
- Browsable directories
Please join us for “KM Conversation: Advanced Discovery Techniques”and hear about many best practices for KM on Wednesday, January 29, 2020 at 11 a.m. Pacific, 2 p.m. Eastern. Register Now or call 604-278-6717 to reserve your seat in this 60-minute session with Stan!
(Can’t make it to the live event? Register anyway and we’ll send you a link to the recording and slides afterwards).
Check out Stan’s book, Proven Practices for Promoting a Knowledge Management Program, published by Lucidea Press. Please also read his other posts offering advice and insights drawn from many years as a KM practitioner. Finally, learn about Lucidea’s Inmagic Presto, with KM capabilities for the connected organization.
KM leaders need 3 sets of ABCs: Attributes, Background, Capabilities; Actions, Behaviors, Characteristics; Ambassador, Broker, and Collaborator.
Knowledge managers should be active in communities and at conferences, learn from others, gain perspective and apply good ideas to their own programs.
Best practice knowledge management (KM) requires seeking user feedback and continuous implementation, iteration and improvement
Lists 50 most important components of knowledge management grouped by people c, process, and technology components; key for knowledge managers.