In this free webinar, knowledge management expert Stan Garfield will describe in detail how knowledge managers can help users find the right content easily, spending less time searching and more time doing.
Stan will share details of how good information architecture (IA) allows users to discover content by browsing, searching, and subscribing, provides efficient access, and ensures the most important information is discoverable.
Powerful enabling methodologies include:
- Browsable directories
Please join us for “KM Conversation: Advanced Discovery Techniques”and hear about many best practices for KM on Wednesday, January 29, 2020 at 11 a.m. Pacific, 2 p.m. Eastern. Register Now or call 604-278-6717 to reserve your seat in this 60-minute session with Stan!
(Can’t make it to the live event? Register anyway and we’ll send you a link to the recording and slides afterwards).
Check out Stan’s book, Proven Practices for Promoting a Knowledge Management Program, published by Lucidea Press. Please also read his other posts offering advice and insights drawn from many years as a KM practitioner. Finally, learn about Lucidea’s Inmagic Presto, with KM capabilities for the connected organization.
Virtual teams, including those focused on knowledge exchange, are widespread. There are many effective virtual channels for knowledge sharing.
Team spaces are collaborative workspaces designed for teams to share documents, libraries, schedules, files and other building blocks of knowledge.
An organizational intranet is a key part of a knowledge management program; knowledge managers should be sure to leverage the intranet for KM purposes.
Knowledge managers should incorporate the principles of good usability into the KM system user interface.