Lucidea’s Lens: Knowledge Management Thought Leaders Part 90 – Patrick Lambe

Patrick Lambe is Owner and Founding Partner of Straits Knowledge. He is a consultant and researcher in knowledge management and e-learning.

Patrick has interest in the “soft systems” – how and why people and social groups use, consume, and produce knowledge. He specializes in knowledge audit, knowledge maps, expertise transfer, knowledge management strategy development, taxonomies, search, information architecture, and digital transformation.

Here are definitions for five of Patrick’s specialties:

1. Knowledge Audit: A formal determination and evaluation of how and where knowledge is used in business processes. Identifies implicit user needs and explicit information stores to evaluate all information resources and workflows and determine enterprise user access requirements. A rigorous process using questionnaires, interviews and resource descriptions.

2. Knowledge Mapping: Presenting what knowledge resides where (e.g., people, media, organizational units, or sources of knowledge outside the organization) and demonstrating the patterns of knowledge flow.

3. Knowledge Transfer: The process by which one or more people (the source) teach other people (the recipients) what the source knows so that the recipients are able to put that knowledge to effective use.

4. Strategy: A set of guiding principles that, when communicated and adopted in an organization, generates a desired pattern of decision making. Strategy provides a clear roadmap that defines the actions people should take (and not take) and the things they should prioritize (and not prioritize) to achieve desired goals.

5. Taxonomy: A particular classification arranged in a hierarchical structure that can be used to organize information so that it can be readily found through navigation, search, and links between related content.

Patrick created the following content. I have curated it to represent his contributions to the field.

Books by Patrick Lambe

Selected KM Diagrams & Slides

Below is a selection of diagrams from several of Patrick’s presentations.

Topic: Knowledge Audits

Topic: Knowledge Transfer

Topic: Taxonomy