KM expert Stan Garfield discusses basics of ideas and whitepapers as building blocks and catalysts for knowledge creation, the last of the 5 Cs of KM.
Knowledge creation includes inventing concepts, approaches, methods, techniques, products, services, and ideas to benefit people and organizations.
KM thought leaders; Charlene Li specializes in disruption, digital transformation, leadership, customer experience and the future of work.
The goal of Working Out Loud (WOL) is to inform others about projects and to respond, learn, and apply the knowledge of others to their own work.
Review of tips, tools, and proven practices that enable and support productive community of practice collaboration in knowledge-intensive venues
KM expert basics; collaboration as part of a team is important to a project-based approach. Certain tools make collaboration more efficient.
Knowledge managers should facilitate collaboration, helping peers and colleagues exchange ideas, share experiences, work together, and solve problems.
Connecting retirees, vendors, and others outside the firewall to certain websites or team sites enables collaboration, benefitting KM
Connecting content-to-content means ensuring that when users view one knowledge asset, they are able to see all related items.
There are 3 types of connection important for knowledge management: this post focuses on connecting people to content.
There are 3 types of connection important for knowledge management: people to people, people to content, and content to content.
Knowledge curators are custodians of organizational knowledge and knowledge bases, going beyond prior librarian and information specialist roles
Lucidea named to KMWorld’s 100 Companies That Matter in Knowledge Management, for pioneering solutions for knowledge-intensive clients
KM professionals should curate online threaded discussions (important components of any knowledge management program) for easy discovery by users
Knowledge managers, information specialists, and special librarians curate lists of frequently asked questions (FAQs) along with definitive answers.
In KM, curation is taking existing information and making it more useful: better organizing it, making it findable, and making it easier to use.
KM thought leaders; Dorothy Leonard specializes in knowledge transfer, innovation management, team creativity, assessment of knowledge assets
Capturing input involves getting feedback from the people you serve, including soliciting recommendations for KM improvements and capturing stories
Knowledge capture includes making entries into databases; examples of this information include personal profiles, repositories, and knowledge bases.
Content captured as part of a KM program includes documents, communications of various types, and training. Details each type, how to capture.
Knowledge capture includes collecting documents, presentations, spreadsheets, records, etc. that can be used for innovation, reuse, and learning.
KM thought leaders; Mary Lee Kennedy is the Executive Director of ARL and led design and implementation of KM strategies at Microsoft
KM thought leaders; Joitske Hulsebosch specializes in blended learning, choosing tools and platforms, communities of practice, and digital innovation.
KM thought leaders; Mary Adams helps business leaders deliver sustainable value through ESG (environmental, social, and governance) optimization.
KM thought leaders; June Holley has developed and implemented strategies for systems shifting, self-organizing networks that catalyze transformation