Lucidea logo - click here for homepage

CuadraSTAR SKCA Success Story

Arizona State Library, Archives & Public Records and CuadraSTAR SKCA

The Arizona State Archives collects, preserves and makes available to the public and all branches of government, permanent public records, historical manuscripts, photographs and other materials that contribute to the understanding of Arizona history.

“We can present researchers with real time results of what is in our collections, because with SKCA we have made huge progress toward eliminating our backlog. In fact, Archives staff are now able to look at collections we never had time to focus on; I call this ‘the rediscovery process,’ where we find out long forgotten things about our own materials. With public access enabled by SKCA, our collections are much more visible—they are no longer hidden behind a curtain.”

LAURA PALMA-BLANDFORD
Archivist, Archives and Records Management Branch
Arizona State Library, Archives and Public Records

Arizona State Archives Challenges, CuadraSTAR SKCA Solutions

Eliminate cataloging backlog; improve efficiency and accuracy

Deliver centralized public access to all Arizona State Archives and Records

Bring collections up to current archival standards

The Arizona State Archives collects, preserves and makes available to the public and all branches of government, permanent public records, historical manuscripts, photographs and other materials that contribute to the understanding of Arizona history. The Records Management Center administers the management of public records throughout state and local government in Arizona. With six professionals overseeing their many collections of government materials, private manuscript collections, oral histories and photos, documenting everything and making it accessible is a huge challenge.

A new standard

With SKCA, the data entry workflow is streamlined and access to records is much improved. Archives staff no longer reproduce the data in three different repositories, and users can search in one place. Staff no longer need institutional knowledge of where data is and why; in fact, they are now able to look at collections they never had time to focus on. Ms. Palma-Blandford calls this “the rediscovery process,” where they find out long forgotten things about their own collections. And SKCA allows them to bring their collections up to current archival standards, including administrative histories.

Varied collections

Their oral history collections are of particular interest; they include legislative oral histories documenting the work of legislators based on interviews conducted after they leave office, the recollections of people in Sun City, which was one of the first master-planned retirement communities, and a general collection that captures Arizona stories. There is an ongoing project to encourage local libraries to get involved in collecting community stories. The State Archives provides resources and training in how to conduct and produce oral histories, and is the official repository. The vast majority of their collections focus on government records and are dominated by large agency records such as the Governor’s office, the Secretary of State (and predecessor Secretary of the Territory), Court and County records, property deeds, tax assessments and so forth. These are complemented by their manuscript collections, which include politician records such as the Governor Evan Mecham recall effort, documents from women’s groups like the Arizona Federation of Business and Professional Women, and various Arizona church records.

Fulfilling the mission to increase public access

The Arizona State Archives and Records is a department of the State Library. Increased public access to state materials is the general goal of the overall agency. Ms. Palma-Blandford, Dr. Dennis Preisler (Deputy State Director of Archives) and the State Archives team have increased the department’s visibility within the agency: per Ms. Blandford, people think of archives as a “dark attic,” so SKCA provides a portal for agency staff and leaders as well as the public to understand what is available and how collections are arranged …and this increases usage of the materials. In addition to agency staff, there are three types of researchers who leverage the collections: other state government employees who need records for official state business; general academics who research policies or event/issue history and come from all over the world, and genealogists who are the primary users of county records—when putting together family histories, for example.

Just ASK

The online catalog of resources available in the Archival collections is called “ASK,” standing for “Arizona State Knowledge.” Access to archival materials has expanded significantly; with Arizona State Archives’ Web presence, patrons are now able to conduct searches from their homes—and SKCA functionality enables them to search across collections rather than go through each individual one. Per Ms. Palma-Blandford, finding aids from all of the state universities and smaller historical societies make up a “one-stop archival shop,” meaning that researchers don’t have to go through all the individual organizations. Using the EAD export function in SKCA, the State Archives can generate initial files and batch upload them to Arizona Archives Online, further pulling back the curtain and continuing to fulfill the mission of public access to their invaluable materials.

More CuadraSTAR SKCA Success Stories

CuadraSTAR SKCA Success Stories

Hands type on a laptop with transparent dashboard graphics overlaid, including scores of 70, 90, and 99 and bar charts.

The KM Mentor, Part 10: The Most Meaningful Knowledge Management Metrics

KM expert Stan Garfield offers details of four sets of meaningful metrics for assessing the impact and successful execution of knowledge management programs.

Two people talk beside a large abstract painting on an easel at a crowded evening art event.

Shared Resilience: Museum and Affinity Group Partnerships

Successful museum-affinity group partnerships are based on turning cultural capital into community capital, offering multiple benefits for the group and the broader community, all thriving within the museum ecosystem.

A woman types on a laptop at a desk beside an open notebook, with colorful sticky notes on the wall behind her.

Strategies for New Special Librarians: Gathering Data and Planning Work

Becoming embedded in an organization new to you includes documenting what you learn, helping build a culture of feedback, acting upon that feedback, and developing process improvements.

Faded sepia group photograph of uniformed soldiers, its top corner torn, resting on an open album of mounted historical photographs.

How to Build a Meaningful Association Archives Program

Identifying records of enduring value is the foundation of a successful archives program. Through review and preservation, associations can transform scattered materials into valuable resources that support leadership and sustainability.

A colleague leans over to help someone at a laptop in a bright training room where others work at computers.

The KM Mentor, Part 9: Knowledge Management Certification

KM expert analysis and recommendations for knowledge management training and professional development that help build skills in a variety of specialties under the KM rubric.

A kraft coffee bag labeled "Local Museum: A Commercial-Cultural Blend" sits beside a mug of coffee.

Culture on Tap: The Power of Commercial-Cultural Partnerships

When cultural heritage aligns intentionally with local business goals, it unlocks a powerful value exchange that transforms heritage into an economic engine, aligning historical narratives with local commerce.

Two colleagues review information on a tablet together at a desk with a laptop and notes.

Month 2 as a New Special Librarian: Assessing and Prioritizing

Any new job can be overwhelming as you begin establishing productive professional relationships. Tips from a library expert on how to move from listening and learning to assessing and prioritizing.

A person uses a stylus on a glowing AI dashboard that links documents, code, and data charts.

The KM Mentor, Part 8: Top Knowledge Management Trends 2026

The intersection of AI and KM allows knowledge managers to inject the best KM into high-priority organizational AI initiatives; Stan Garfield’s review of 8 Top KM Trends 2026.

A weathered red door beneath a hand-painted "Museum" sign on an old brick and stone building.

Civic Catalysts: How Museums and Local Governments Build Resilient Communities

Building alliances with local government shifts museums from the margins of community planning directly into the center of civic life. Detailed analysis of how the resulting ecosystem fortifies museum operations.

A professional settling in at a new workplace, typing on a laptop at a desk in a bright, open office.

Beginning a New Job as a Special Librarian: Tips for Your First 30 Days

Your first 30 days as a special librarian in a new job should include researching the organization, meeting people, and learning terminology, acronyms, workflows, and specific subject areas.

Request a CuadraSTAR SKCA Demo