The American Physical Therapy Association (APTA) is headquartered in Alexandria, Virginia, with more than 180 employees serving APTA members; it has a small library staff that delivers large library KM results, with Inmagic Presto.
APTA is a national professional organization with a $45.5 million budget representing more than 95,000 members. Its goal is to foster advancements in physical therapy practice, research, and education.
Per Megan Smith, APTA’s Knowledge Services Manager, when they implemented Presto, it truly was a “game-changer”. Knowledge Services is responsible for pushing information to APTA staff, for curating collections of information, and for doing literature searches. They use many different tools, both free and purchased, and with Presto, they can centralize access to all of those tools and content resources in one platform. This benefits both library staff and end users, who’ll be able to access Presto as a “one-stop-shop”.
A wide audience, lasting impact
When APTA leaders made knowledge management a strategic priority, having the Presto solution already in place positioned the association very well to achieve its strategic objectives. With physical therapists developing clinical resources; lobbyists and lawyers who evaluate legislation; government and regulatory affairs experts; payment and insurance specialists; communications and publication relations professionals, and an education department, APTA generates a huge volume of valuable content. Presto enables a small Knowledge Services staff to cost effectively deliver serious impact and support the association’s goal of fostering advancements in physical therapy practice, research, and education.
We invite you to learn more about the many ways APTA benefits from the rich functionality of Inmagic Presto. Read the full APTA success story here.
The user interface is the knowledge management system point of entry providing navigation, search, communications, an index, a knowledge map, and links.
Best KM search engines enable searching for sites, documents, files, lists, content, and answers to questions, plus ability to search on text or metadata
Knowledge managers use taxonomy, folksonomy, metadata and tags to classify content so it’s easily discoverable through navigation, search and links.
KM leaders should base strategy on user input to determine needs to address. Conduct surveys to capture challenges, opportunities, and suggestions.