Does your organization’s mobile website lack the punch of your desktop version?
“Today, most people are searching on Google using a mobile device. However, our ranking systems still typically look at the desktop version of a page’s content to evaluate its relevance to the user. This can cause issues when the mobile page has less content than the desktop page because our algorithms are not evaluating the actual page that is seen by a mobile searcher.”
–Google Webmaster Central Blog, Mobile-first Indexing, November 4th, 2016
As part of its new mobile-first strategy, Google will give preferential search rankings to “mobile-friendly” sites (sites optimized for mobile devices). This change will have a significant impact on search results.
Google Will Use the Mobile Version of a Site When Ranking Pages
Ideally, Google would use a different ranking algorithm based on the device used for searching. Indexing everything on the internet is challenging enough, so I don’t think is practical to do it twice (once for mobile and then again for desktops). Therefore, to make their results useful to the majority of searchers, Google has “begun experiments to make our index mobile-friendly.”
Be assured, Google is not just experimenting with mobile-first. They will be deploying it, and soon. By experimenting, they mean getting it right. Google’s browser is one of the most popular, and their mobile operating system dominates the market. It only makes sense that they would want their customers to have the content they’ve indexed easily available—instead of “frustratingly invisible”.
Have You Experienced a Mobile Meltdown?
A mobile site that has limited functionality compared to a desktop-only site can make one pull their hair out. The worst example I’ve heard of (just last week) is an airline’s mobile website that allows one to “lock a flight” via their mobile site, but requires fliers to use their desktop version to “confirm and pay for the flight.” That simply doesn’t make sense, particularly if you’re traveling. To add insult to injury, whereas people used to be able to get to the desktop site on a mobile device and navigate around it by “squinting and zooming,” the site now redirects users to the mobile site that lacks the function needed. Grrrr.
Google’s Announcement Forces Mobile Parity and That is a Good Thing
If more than half the people who visit your site are doing so using mobile devices, your mobile site needs information parity with your desktop site. Imagine someone sitting in a coffee shop looking for something. Like most of us, they are searching on their phone. What’s going to happen when they run their search? Keep in mind that Google will soon be ranking good mobile sites above weak ones. What will the coffee drinker do? They will look at the highest ranked results first. Then they may go to the rest, only to be underwhelmed. In order to reach your potential user base, you need your site to be among the highest ranked—not simply among “the rest.”
Google’s Strategy is a Forcing Mechanism That Requires a Full Content Portfolio on All Platforms.
Mobile sites that are all bun and no beef just won’t cut it anymore. So, what can you do? Adopt a mobile-first strategy of your own. Get your webmaster to ensure both your sites are equally rich in valuable content. Better still, and likely for less cost, use Lucidea’s broad (and mobile ready!) set of solutions for museums, libraries, archives and knowledge resource centers, so that visitors to your mobile site get the rich experience they are craving.
Archives and records management are often linked; archives should be integrated into the records life cycle; archivists must know records management basics.
To enable users to repurpose content and learn from internal and external information sources, knowledge managers must offer complete, flexible access.
Rachael Cristine Woody’s book How to Select, Buy, and Use a Museum CMS helps you find the best collections management system for your museum.
Often, a special library makes a first impression through its web presence; keep the user experience (UX) at the front of all website decisions