AI is likely to have an increasingly significant impact on the knowledge management profession over time. But with the right strategy, you can be assured of remaining employed in your chosen field.
Big Wins for Artificial Intelligence
- Chess: “The Brain’s Last Stand”; Newsweek reporting that IBM’s Deep Blue had defeated the reigning world chess champion Garry Kasparov
- Jeopardy: “Computer Wins on ‘Jeopardy!’: Trivial, it’s Not”; The New York Times, after IBM’s Watson trounced the two greatest Jeopardy players in the world—Brad Rutter and Ken Jennings
- Go: “Google’s Program Beats Human in Board Game”; The Washington Post, announcing Google’s AlphaGo software had defeated its human opponent, South Korean Go champion Lee Sedol
The Technical Potential for Automation in the U.S.
McKinsey, the renowned management consulting firm, recently published an article titled Where machines could replace humans—and where they can’t (yet). Following a detailed analysis of over 2,000 work activities in more than 800 occupations, they examine how automation—such as machine learning and robotics—could impact professions which involve a substantial share of knowledge work. Based on the findings in this article, here are some strategies that can help prepare us for the changes to come.
10 Ways to Foil a Robot
- 1) Avoid jobs that are highly predictable.
- 2) Avoid jobs that are not mentally challenging.
- 3) If you don’t want a mentally challenging role, look for one in an unpredictable environment.
- 4) If you don’t want to work in an unpredictable environment, be sure the job is mentally challenging.
- 5) Pursue positions that require complex human interaction.
- 6) Pursue positions that involve an advisory or teaching role.
- 7) Develop your people management skills.
- 8) Seek jobs that require creativity, curiosity and intuition.
- 9) Pursue roles where the end product or service has a strong human element.
- 10) Become an expert in workplace automation.
Change is the Only Constant
Bonus career strategy: embrace change. For many of us, this is not an easy thing to do. But the reward for embracing change is empowerment. Those who embrace change get to choose their future.
Special librarians designing library website should focus on a good user experience; it’s often users’ first exposure to content, products and services.
Often, a special library makes a first impression through its web presence; keep the user experience (UX) at the front of all website decisions
Nontraditional skills for special librarians include marketing and visibility building; these are critical in a virtual library environment
Special librarians can work with a user experience (UX) designer to create virtual online spaces (intranets, websites) that are intuitive for users