Selling KM: Recognize and Reward
A common challenge for knowledge management practitioners is getting people to contribute, share, and reuse knowledge. There are many different ways to motivate people to demonstrate desired behaviors. The best way is through inspirational leadership—communicating regularly, setting clear expectations, monitoring performance, publicly thanking and praising, and most important, leading by example. You can also motivate people through goals and measurements, incentives and rewards, gamification, and badging.