The next-generation ILS for all types of special libraries
A Unique, Unified Approach: Library Automation and Knowledge Management
We have easily made changes to the library catalog and OPAC with the changes happening in the firm. It’s easy to train new employees and the Sydney customer support is always great.
[Lucidea products feature] customer driven design; flexibility, avoid rigid constraints of many other systems; offer potential for integrating data in diverse formats into system.
SydneyEnterprise is really our single problem-solving venue and streamlines all our back-end administration and technical services procedures—it’s an efficiency engine.
[SydneyEnterprise] is definitely built for a special library…the solution is made for exactly what we are trying to do; plus, we like the clean, contemporary way it looks and feels
We value Lucidea’s solutions specifically designed to support library workflow and requirements. As their ILS has developed, it’s gone from good, to better, to best!
The flexibility of the system has been a wonderful surprise for me; working with SydneyEnterprise opens your eyes to exciting things you’ll be able to do down the road.
[SydneyEnterprise] is purpose-built for multimedia collections, implementation was fast, it covers all the bases and is ready for even novices to get started. It’s all in!
Lucidea’s Client Services people have always been extremely helpful. Sydney is one of the most stable platforms we have; it goes merrily working along on its way…
We have easily made changes to the library catalog and OPAC with the changes happening in the firm. It’s easy to train new employees and the Sydney customer support is always great.
[Lucidea products feature] customer driven design; flexibility, avoid rigid constraints of many other systems; offer potential for integrating data in diverse formats into system.
SydneyEnterprise is really our single problem-solving venue and streamlines all our back-end administration and technical services procedures—it’s an efficiency engine.
[SydneyEnterprise] is definitely built for a special library…the solution is made for exactly what we are trying to do; plus, we like the clean, contemporary way it looks and feels
We value Lucidea’s solutions specifically designed to support library workflow and requirements. As their ILS has developed, it’s gone from good, to better, to best!
The flexibility of the system has been a wonderful surprise for me; working with SydneyEnterprise opens your eyes to exciting things you’ll be able to do down the road.
[SydneyEnterprise] is purpose-built for multimedia collections, implementation was fast, it covers all the bases and is ready for even novices to get started. It’s all in!
Lucidea’s Client Services people have always been extremely helpful. Sydney is one of the most stable platforms we have; it goes merrily working along on its way…
Encourage discovery by providing an enriched querying experience
Comprehensive Collection Management
Advanced Information Discovery
Deliver a Single Knowledge Source
Advanced search and discovery
Our team of experts can answer your specific questions, evaluate your needs, and show you what SydneyEnterprise can do for you.
Access and search content via mobile device
Reporting on-the-fly
Request management
Lucidea’s feature-rich Request Management Solution offers end-to-end capabilities that take you seamlessly from request capture, to assignment and resource allocation, to collaboration, documentation, to requester communication—and finally to automatic creation of a database for reuse and reporting—all within a single venue.
Empowering users with knowledge that informs action
Configure the system to work best for you
Built with LucideaCore
LucideaCore applications help special librarians create and deliver valuable, user friendly information resources, all driven by a powerful KM engine.
Core Features
SydneyEnterprise Success Stories
SydneyEnterprise Success Stories
“The decision to leverage Lucidea’s software-as-a-service (SaaS) solution was an easy one; it is more cost effective than self-hosting, and we no longer need to depend on the IT department, which is centralized halfway across the state.”
I cannot imagine any other business that would have done so much for me; the Lucidea team provides personalized and proactive services, they listen… and they make it happen.
This critical capability [allowable field length] demonstrated…[Lucidea’s] deep understanding of information-intensive organizations’ needs, and commitment to answering them.
Essentia Program
Enterprise-class solutions “right-sized” for your small-but-mighty organization
Lucidea supports clients with enterprise class knowledge management software, whether you’re large, small, or somewhere-in-between.
Think the power, flexibility and impact of our solutions are beyond your reach? If you’re small-but-mighty, we’ve got you covered with our Essentia program, designed to deliver outstanding value to smaller clients. Everything you need, at a price you can afford.
Essentia Program
Enterprise-class solutions “right-sized” for your small-but-mighty organization
Lucidea supports clients with enterprise class knowledge management software, whether you’re large, small, or somewhere-in-between.
Think the power, flexibility and impact of our solutions are beyond your reach? If you’re small-but-mighty, we’ve got you covered with our Essentia program, designed to deliver outstanding value to smaller clients. Everything you need, at a price you can afford.
“The decision to leverage Lucidea’s software-as-a-service (SaaS) solution was an easy one; it is more cost effective than self-hosting, and we no longer need to depend on the IT department, which is centralized halfway across the state.”
I cannot imagine any other business that would have done so much for me; the Lucidea team provides personalized and proactive services, they listen… and they make it happen.
This critical capability [allowable field length] demonstrated…[Lucidea’s] deep understanding of information-intensive organizations’ needs, and commitment to answering them.
Training and support… unparalleled and included
I have used [Lucidea] products for over 10 years…The customer support is awesome! [Lucidea] has helped us with every question we have ever had about this software.
[Implementing SydneyEnterprise was] smooth and seamless.
[Lucidea’s client services staff are ] professional, friendly and top-notch.
[Lucidea’s Client Services staff are] easy to reach, easy to talk to, never make you feel foolish for asking a question, and don’t use a lot of technical jargon.
[Lucidea’s Client Services support is a] key differentiator
[Staff] save time because [they] don’t have to speak with several service providers to make the system work, and the Client Services team is extremely helpful and responsive.
Lucidea’s Client Services people have always been extremely helpful. Sydney is one of the most stable platforms we have; it goes merrily working along on its way…
SydneyEnterprise and Special Libraries Resources
Recorded Webinars
Videos
Success Stories
eBooks
Upcoming Webinars
White Papers
Data sheets
Think Clearly Blog
