The backbone of an information intensive organization is an integrated library system (ILS) that optimizes the management of acquisitions, cataloging, delivery and circulation of critical content across the enterprise.
In addition, there are many other important information management applications (ideally built and maintained by library staff) including:
- information portals
- specialized and customizable databases
- digital media repositories
- online usage tracking tools
- contracts and vendor management reporting
- interactive research request trackers
The advanced applications mentioned above bridge the gap between library and knowledge management, defined as: the technology-enabled creation, capture, organization and delivery of information critical to achievement of organizational objectives. The redefined ILS offers a unified platform that both supports high powered classic library automation and answers knowledge management needs.
A library’s sustainability depends upon its capacity to keep up with changing requirements. A powerful ILS offers an indispensable toolkit, and an ILS that’s a perfect match for your organization can adapt to the changing needs of your end users – without dependence on IT support. The redefined ILS offers the flexibility and customization options required for growth, innovation and integration with your existing systems – meaning you extract full benefit from high-value knowledge assets, reduce costs, enhance revenues and dramatically increase efficiency.
As with many software applications, the prospect of converting or migrating to a new ILS can be daunting. It’s easy to think about all the problems that might occur, and simply stick with “the devil you know.” However, making a change doesn’t have to be difficult if you find a vendor that understands the importance of a seamless migration and has best practice tools and procedures to support that built right in.
When you articulate the value of an ILS – and communicate that to your leadership – thinking of it as the “Indispensable Library Solution” will keep you focused on high impact tactical and strategic benefits as you make the business case, and ultimately, the platform selection.
KM leaders need 3 sets of ABCs: Attributes, Background, Capabilities; Actions, Behaviors, Characteristics; Ambassador, Broker, and Collaborator.
The CIPP Model is a useful decision-making framework that helps make special library training more effective.
Knowledge managers should be active in communities and at conferences, learn from others, gain perspective and apply good ideas to their own programs.
Alignment charts are used by special librarians delivering training to ensure session goals are addressed by activities, assessments, and technology