This is the final session in Stan’s series of webinars for Lucidea. Over the course of his career, Stan has worked with, observed, and interviewed knowledge managers to capture and develop best practices for KM programs. He has shared them through Lucidea’s webinar series, and through his book for Lucidea Press, “Proven Practices for Promoting a Knowledge Management Program”.
Please join us for “Stump the KM Guru” on Wednesday, August 28, 2019 at 11 a.m. Pacific, 2 p.m. Eastern.
Register now or call 604-278-6717 to reserve your seat in this 60-minute Q&A session with Stan!
(Can’t make it to the live event? Register anyway and we’ll send you a link to the recording and slides afterwards).
Check out Stan’s book, Proven Practices for Promoting a Knowledge Management Program, published by Lucidea Press. Please also read his posts offering advice and insights drawn from many years as a KM practitioner. Finally, learn about Lucidea’s Inmagic Presto, with KM capabilities for the connected organization.
The user interface is the knowledge management system point of entry providing navigation, search, communications, an index, a knowledge map, and links.
Best KM search engines enable searching for sites, documents, files, lists, content, and answers to questions, plus ability to search on text or metadata
Knowledge managers use taxonomy, folksonomy, metadata and tags to classify content so it’s easily discoverable through navigation, search and links.
KM leaders should base strategy on user input to determine needs to address. Conduct surveys to capture challenges, opportunities, and suggestions.