Knowledge managers must define KM program governance including roles, team composition, objectives, processes, and decision-making
KMers should define compelling use cases that demonstrate a new KM system or program’s clear advantages over existing alternatives
Detailed post on how to apply ten types of KM strategies in different types of organizations for maximum benefit.
There are ten basic categories of KM strategy: motivate, network, supply, analyze, codify, disseminate, demand, act, invent, and augment.
Planning a KM initiative includes determining who will participate, which processes and tools are required, and how tools should be integrated.
Starting a KM program includes defining participants and roles, which basic processes are required, and how tools should support people and processes.
Knowledge managers should enlist support from top leaders in order to ensure the success of a KM implementation; 10 commitments to ask for
KM guru Stan Garfield provides specific examples of challenges and opportunities and how to turn them into knowledge management program objectives.
CASE implemented Inmagic Presto knowledge management software to fulfill member requests and create essential online content offering 24/7/365 support
Best practices for starting a KM initiative include constructing an opportunities survey to determine what your top 3 knowledge management objectives
KM guru Stan Garfield describes 12 steps necessary to successfully introduce a knowledge management program in any organization; best practices
Best practices for KM include avoiding 40 common pitfalls; this post is the last in a series of posts on mistakes observed by KM guru Stan Garfield
Best practices for KM include avoiding 40 common pitfalls; this post is the fourth in a series of common mistakes observed by KM guru Stan Garfield
Best practices for KM include avoiding common pitfalls; this post outlines the second 10 pitfalls observed by knowledge management expert Stan Garfield
Best practices for KM include avoiding common pitfalls; this post outlines the first 10 pitfalls observed by knowledge management expert Stan Garfield
Knowledge management (KM) implementation include 10 best practices; Stan Garfield KM guru outlines these in this post on proven strategies
Knowledge managers should practice what they preach and learn from the experience of others, reuse the best ideas, and avoid the usual pitfalls
KM efforts begin for several reasons; initially due to individual people; more enduring reasons include enabling the organization to do things better
Knowledge Management is simply management – of people and of processes – in any organization that is predominantly made up of knowledge workers
Knowledge management has been defined by many scholars and business gurus; there are useful definitions which can be used to build a KM strategy
The term knowledge management is debated, but if by manage we mean care for, grow, steward, make more useful, the term knowledge management is apt
Best practices for KM include effective process, platform and software integration; this helps achieve a productive knowledge management ecosystem.
Integrated KM processes, workflows, platforms, applications, systems, and software are easier for users and delivers improved business results
Effective process, platform, and software integration helps achieve a productive KM ecosystem; proven practices to integrate business processes
Knowledge managers need independence from IT, independence for users, and secure advocacy at the senior level in order for KM programs to succeed.