Documentation on its own doesn’t sustain knowledge continuity. Organizations need to retain not just process, but the reasoning, context, and professional judgment that inform it.
Recognizing the risk of knowledge loss early creates space to preserve tacit expertise before transitions turn continuity into a crisis.
What happens when critical knowledge leaves without a formal handover? In legal information environments, organizations need a more deliberate approach to sustaining knowledge continuity.
Karl Wiig is one of the original thinkers behind the knowledge management movement. Since launching the Applied AI Center at Arthur D. Little in 1983, he’s been helping organizations understand and apply concepts like intellectual capital, expert systems, and strategic decision-making.
Etienne Wenger-Trayner is an independent thinker, researcher, consultant, author, and speaker whose seminal work focuses on communities of practice and social learning theory. Find out about Etienne’s impact on the world of KM in this edition of Lucidea’s Lens.
Discover the impact of author and speaker David Weinberger, whose work focuses on how technology AI and technology is changing the way we organize ideas.
Explore Chun Wei Choo’s work on organizational knowledge, sense-making, and decision-making in this KM thought leader profile.
Discover the influential work of Georg von Krogh, Chair of Strategic Management and Innovation at ETH Zurich. Von Krogh’s insights into knowledge creation, trust, and strategy continue to shape how organizations innovate and compete.
Eric Tsui has shaped the global conversation on knowledge management and digital learning for over two decades. Discover his work and writing on digital knowledge networks, personal knowledge management, and communities of practice.
Discover the work of KM thought leader Karl-Erik Sveiby, one of the first to define the fundamental concepts of knowledge management and intangible assets.
In this Lucidea’s Lens profile, Stan Garfield spotlights Tom Stewart—strategist, author, and former HBR editor—whose groundbreaking thinking redefined intellectual capital.
Dave Snowden, Founder of The Cynefin Company, applies complexity science, anthropology, and narrative to help organizations make sense of uncertainty and change.
Explore Arthur Shelley’s insights on leadership, co-creation, and knowledge strategy through curated works that showcase his expertise in collaboration and innovation.
As the creator of the Knowledge Assets Framework, Hubert has shaped how businesses integrate strategy, leadership, and knowledge sharing to drive performance.
James Robertson is a pioneer in intranet strategy and digital workplace design, helping organizations create seamless employee experiences. As the Founder of Step Two and a respected industry voice, he has shaped best practices in content management, portals, and digital experience design.
Vincent Ribière advances knowledge and innovation management through AI, creativity, and KM. Explore his work in academia, research, and industry leadership.
In this edition of Lucidea’s Lens: Knowledge Management Thought Leaders, we highlight Dr. Tony Rhem, a leading expert in AI, big data, information architecture, and innovation. As CEO of AJ Rhem & Associates, Tony has shaped the fields of knowledge management, governance, and emerging technologies.
Larry was a key figure in the field of KM. He influenced how organizations approach information, collaboration, and trust. Stan Garfield revisits Larry’s core ideas—distinguishing information from knowledge, emphasizing the human side of KM, and highlighting trust as essential for collaboration.
Discover the work of Gordon Petrash, a pioneer in intellectual asset management, demonstrating how companies can unlock the value of their intellectual capital.
As a knowledge management strategist, Dennis Pearce has spent his career refining how professionals connect, learn, and innovate. From enterprise social networks to working out loud, his insights reveal how to build a culture of transparency, trust, and continuous improvement.
Generative AI, expertise mapping, and knowledge sharing—Rachad Najjar has spent his career at the intersection of these disciplines. As the CEO of 3R Knowledge Services and former knowledge-sharing leader at GE Vernova, he has helped many organizations design smarter KM strategies. In this edition of Lucidea’s Lens, Stan Garfield highlights Rachad’s contributions to the field.
Peter Morville is a pioneer in the fields of information architecture and user experience, with expertise in organizational strategy and planning. His specialties include findability, information architecture, user experience, usability, and systems thinking.
Matt Moore is a project/program manager, blogger, presenter, webinar host, and deep thinker. He has worked in the knowledge management field for over 20 years.
One of the ways Leonardo da Vinci gained knowledge was by asking questions and looking for answers: Why is that happening? How does it happen? What is the quality of that thing, or person, or emotion?
Nick Milton is a consultant, author, speaker, and instructor who consults on knowledge management strategy, KM framework development, and knowledge management implementation. He specializes in lessons learned, capturing and synthesizing knowledge, and managing major knowledge capture programs for big projects.