I’m pleased to announce that my new book, Proven Practices for Promoting a Knowledge Management Program, is now available. Published by Lucidea Press, it will show you how to build a successful knowledge management program that gets ongoing leadership commitment and creates a knowledge-sharing culture. Please read on for more detail, and a special offer from Lucidea.
My book includes such topics as the essential elements of a knowledge management program, how to lay the foundation for success, the secrets to obtaining early and ongoing leadership commitment, tips for communication strategies that actually do influence and engage your audience, how to assess and leverage technology appropriately, and powerful methods of nurturing a knowledge-sharing culture (including recognizing and rewarding participants). Finally, you’ll read detailed case studies of 10 organizations—among them Microsoft and NASA—that will inspire you as you set your own knowledge management strategy.
- Define the Essentials
- Lay the Foundation
- Obtain Leadership Commitment
- Seek Outside Help
- Build a Team
- Embrace Technology Appropriately
- Improve Continuously
- Nurture a Knowledge-Sharing Culture
- Recognize and Reward
- Use the Keys to Success
- Avoid the Top 40 Pitfalls
- Apply Lessons Learned
- Reuse Proven Practices
I hope you will find the book compelling and relevant, with useful advice and insights drawn from my career as a KM practitioner. Both Kindle and print versions are available for purchase at Amazon.com, but for the moment you can get a free digital copy, courtesy of Lucidea, here.
Lucidea Press has published my book, Proven Practices for Promoting a Knowledge Management Program, which includes more information on how best to leverage technology as a key part of your successful KM implementation, as well as additional advice and insights drawn from my career as a KM practitioner.
In the context of a KM program, content management should be applied to documents, methods, and templates, especially reusable documents.
Knowledge managers should provide a process for collaboration via document/image libraries, file sharing, discussion forums, polls/surveys, calendars
A KM proven practices process results in others in similar environments or with similar needs benefiting from proven successes.
In KM, reuse is putting to practical use the captured knowledge, community suggestions, or collaborative assistance provided through knowledge sharing.