I’m pleased to announce that my new book, Proven Practices for Promoting a Knowledge Management Program, is now available. Published by Lucidea Press, it will show you how to build a successful knowledge management program that gets ongoing leadership commitment and creates a knowledge-sharing culture. Please read on for more detail, and a special offer from Lucidea.
My book includes such topics as the essential elements of a knowledge management program, how to lay the foundation for success, the secrets to obtaining early and ongoing leadership commitment, tips for communication strategies that actually do influence and engage your audience, how to assess and leverage technology appropriately, and powerful methods of nurturing a knowledge-sharing culture (including recognizing and rewarding participants). Finally, you’ll read detailed case studies of 10 organizations—among them Microsoft and NASA—that will inspire you as you set your own knowledge management strategy.
- Define the Essentials
- Lay the Foundation
- Obtain Leadership Commitment
- Seek Outside Help
- Build a Team
- Embrace Technology Appropriately
- Improve Continuously
- Nurture a Knowledge-Sharing Culture
- Recognize and Reward
- Use the Keys to Success
- Avoid the Top 40 Pitfalls
- Apply Lessons Learned
- Reuse Proven Practices
I hope you will find the book compelling and relevant, with useful advice and insights drawn from my career as a KM practitioner. Both Kindle and print versions are available for purchase at Amazon.com, but for the moment you can get a free digital copy, courtesy of Lucidea, here.
Lucidea Press has published my book, Proven Practices for Promoting a Knowledge Management Program, which includes more information on how best to leverage technology as a key part of your successful KM implementation, as well as additional advice and insights drawn from my career as a KM practitioner.
KM leaders need 3 sets of ABCs: Attributes, Background, Capabilities; Actions, Behaviors, Characteristics; Ambassador, Broker, and Collaborator.
Knowledge managers should be active in communities and at conferences, learn from others, gain perspective and apply good ideas to their own programs.
Best practice knowledge management (KM) requires seeking user feedback and continuous implementation, iteration and improvement
Lists 50 most important components of knowledge management grouped by people c, process, and technology components; key for knowledge managers.