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Reclaiming the Value of Archivists in the Digital Age

Margot Note

Nov. 17, 2025
Archivists shape digital memory, yet their value is often overlooked. Margot Note highlights the importance of recognizing and advocating for their expertise.
Obsolescent storage devices, including floppy discs, shrouded in a puff of smoke.

Humanity produces more digital content than at any other point in history. Every click, message, and post contributes to an expanding universe of data that represents the cultural memory of our time. At the center of this transformation stand archivists, the professionals uniquely trained to ensure that memories survive in the future. However, even as the scale of the challenge grows, their voices risk being sidelined in public conversations about digital preservation.

A Potential Digital Dark Age

When a Google executive warned of a looming digital dark age, the phrase quickly captured headlines. Newspapers and blogs debated whether files, formats, and platforms might become unreadable in just a few decades. For many archivists, the warning sounded familiar. They had been raising alarms about the fragility of digital content for years, developing strategies and standards to safeguard records across changing formats and systems. Their foresight, however, rarely reached the public in the same way as the Google warning.

This disconnect highlights a broader issue: the undervaluation of archivists’ expertise, even when their insights align with pressing concerns. The fear of losing collective memory resonates, yet decision-makers rarely invite the professionals trained to prevent that loss to shape conversations.

Deliberate and Proactive Interventions

Archivists have always fashioned the historical record through deliberate interventions. They decide through appraisal what to preserve, provide context through archival arrangement and description, ensure the survival of fragile materials through preservation, and make records accessible to communities. These functions remain as critical in the digital environment as they were in the paper era.

Far from being overwhelmed by new media, archivists have adapted traditional principles to digital realities. They preserve email correspondence, social media posts, and websites, capturing both content and the contextual metadata that makes those records meaningful. They implement systems to migrate files across formats, ensuring that a photograph stored on a CD-ROM in the 1990s remains accessible in the cloud today. Their work transforms digital noise into reliable evidence, distinguishing records from the raw data streams that flood modern life.

Consequences of Making it Look Easy

One reason archivists’ contributions remain undervalued is that much of their labor is invisible to the public. A user searching an online archives may see a seamless interface without realizing the countless hours of metadata creation, planning, and advocacy that made that access possible. The easier the access, the less visible the professional expertise behind it becomes.

This invisibility can have damaging consequences. Without recognizing the specialized labor required, institutions underestimate staffing needs, administrators deprioritize archives in their budgets, and the public assumes that digital preservation occurs automatically. Every digital collection represents an intentional investment of professional knowledge and care.

Focus on Advocacy and Community Engagement

To reclaim their value, archivists must assert their role as advocates for cultural memory. Advocacy means making the case that archives cannot function without professional labor, but it also means demonstrating relevance beyond academic research. Records serve as tools for transparency in government, evidence in social justice movements, and anchors of identity in community history projects.

Engaging diverse communities enables archivists to demonstrate how archives are connected to lived experiences. For instance, when archivists preserve social media activism, they safeguard the voices of marginalized groups that have been excluded from the historical record. Documenting community traditions ensures that future generations inherit more than institutional or corporate narratives. By broadening the scope of engagement, archivists highlight how records empower communities in the present and the future.

Guardians of Memory, Guidance Through Chaos

The digital age appears overwhelming as vast quantities of data accumulate, raising concerns about overload, obsolescence, and loss. However, archivists offer guidance through this chaos. They bring the skills to appraise what matters, the systems to preserve what endures, and the vision to make it all usable.

Archivists are the architects of memory in the digital era. They ensure that a society defined by rapid technological change does not leave behind unreadable traces of its culture. Instead, they build pathways of access and preservation that ensure people remember the past in its full richness and complexity.

Recognizing the value of archivists is crucial to ensure that cultural heritage is preserved in a usable and trustworthy form. The future of memory depends on servers or software, as well as the professional expertise of archivists who dedicate their careers to protecting it.

Margot Note

Margot Note

Margot Note, archivist, consultant, and Lucidea Press author, is a frequent blogger and popular webinar presenter for Lucidea—provider of ArchivEra, archival collections management software for today’s challenges and tomorrow’s opportunities. 

For a comprehensive guide to strategic planning, advocacy, and budgeting in archives, we invite you to download your free copy of Margot’s new book, Funding Your Archives' Future: How to Secure Support and Budget for Success. 

**Disclaimer: Any in-line promotional text does not imply Lucidea product endorsement by the author of this post.

1 Comment

  1. John A Fleckner

    I greatly appreciate your periodic essays. Thanks for them. You are absolutely correct that the role of archivist — today and as it has in the past — must include advocacy, which can be in many forms of education and demonstration to many audiences.

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