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Latest Post October 1, 2026
AI can generate answers and recommend action, but information professionals with the required expertise determine which sources it can reach, how its output is assessed, ...
More Knowledge Management posts
April 16, 2026
Practical steps for applying the BRIDGE framework to support knowledge continuity before role changes or staff departures disrupt work.
April 9, 2026
The final stage of the BRIDGE framework explores why knowledge continuity depends on regular evaluation, ongoing adaptation, and alignment with curren...
April 2, 2026
Learn how clear ownership, responsibility, and accountability make knowledge stewardship transferable across roles and staff transitions.
March 26, 2026
Documentation alone is not enough. Explore how metadata and information architecture help preserve knowledge continuity during staff transitions.
March 19, 2026
Why does knowledge transfer so often fail? This post explores how organizations can surface tacit knowledge through shared work, relationships, and ea...
March 12, 2026
Documentation on its own doesn't sustain knowledge continuity. Organizations need to retain not just process, but the reasoning, context, and professi...
March 5, 2026
Recognizing the risk of knowledge loss early creates space to preserve tacit expertise before transitions turn continuity into a crisis.
February 26, 2026
What happens when critical knowledge leaves without a formal handover? In legal information environments, organizations need a more deliberate approac...
February 19, 2026
Feedback loops keep Knowledge Management programs responsive, user-centered, and always improving.
February 12, 2026
Explore how to optimize knowledge management for ease of use with user-centered design, strong information architecture, and enterprise search that wo...
February 5, 2026
Nurture is what keeps KM accurate, trusted, and current. Learn how ownership, content lifecycles, and feedback loops sustain KM engagement over time.
January 29, 2026
How can law firms improve KM adoption? By optimizing for ease of use: clean interfaces, fast discovery, workflow integration, and continuous friction ...
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Stan Garfield
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Clare Bilobrk
Knowledge Management












