Curation: A Key Knowledge Management Activity, Part 2
Examples for Knowledge Managers of curated content and how to curate it, they should curate a wide variety of content as part of a KM program.
Curation: A Key Knowledge Management Activity, Part 1
Knowledge managers need to curate a wide variety of content to make the most important and useful information easy to find and retrieve.
Why You Should Share Your Knowledge
Knowledge sharing provides numerous benefits to both individuals and their organizations; compelling reasons to share from a KM expert
16 Reasons Why People Don’t Share Their Knowledge – And What to Do About It
Knowledge managers must understand why people may not share their knowledge; there are 16 commons reasons, and solutions from a KM guru.
15 KM Challenges, Part 2
Knowledge managers face common challenges when implementing a KM program. 7 challenges and proven solutions from KM expert
15 KM Challenges, Part 1
Knowledge managers typically face similar challenges when implementing a KM program. 8 challenges and proven solutions from KM expert
The ABCs of KM Leadership
KM leaders need 3 sets of ABCs: Attributes, Background, Capabilities; Actions, Behaviors, Characteristics; Ambassador, Broker, and Collaborator.
KM Professionals Pay It Forward and Solicit Feedback
Knowledge managers should be active in communities and at conferences, learn from others, gain perspective and apply good ideas to their own programs.
Innovate KM Processes and Tools
Best practice knowledge management (KM) requires seeking user feedback and continuous implementation, iteration and improvement
Specify Desired Modes of Knowledge Flow, Part 3
Creating new knowledge is important but is difficult to enable. Using various modes of knowledge and adding processes can stimulate innovation.
Specify Desired Modes of Knowledge Flow, Part 2
Knowledge managers must establish links between different groups; this is boundary spanning; enabling discovery (learning from existing data) is key
Specify Desired Modes of Knowledge Flow, Part 1
Creating and executing a KM program plan involves implementing people, process, and technology knowledge flows that achieve objectives
Define KM Program Governance, Part 3
How a KM program is governed is key to success. Knowledge managers should pay close attention to getting this right, and it will deliver results later.
Define KM Program Governance, Part 2
Knowledge managers must define KM program governance, including team composition, virtual teams, and leader communities
Define KM Program Governance, Part 1
Knowledge managers must define KM program governance including roles, team composition, objectives, processes, and decision-making
Define Compelling Use Cases
KMers should define compelling use cases that demonstrate a new KM system or program’s clear advantages over existing alternatives
Define Your KM Strategy, Part 3
Detailed post on how to apply ten types of KM strategies in different types of organizations for maximum benefit.
Define Your KM Strategy, Part 2
There are ten basic categories of KM strategy: motivate, network, supply, analyze, codify, disseminate, demand, act, invent, and augment.
9 KM Questions Part 2: Technology Questions, Resource Survey, and Examples
Planning a KM initiative includes determining who will participate, which processes and tools are required, and how tools should be integrated.
9 KM Questions Part 1: People and Process Questions
Starting a KM program includes defining participants and roles, which basic processes are required, and how tools should support people and processes.
The KM 10 Commitments
Knowledge managers should enlist support from top leaders in order to ensure the success of a KM implementation; 10 commitments to ask for
Identifying the Top 3 Objectives for a KM Program, Part 2: Examples
KM guru Stan Garfield provides specific examples of challenges and opportunities and how to turn them into knowledge management program objectives.
Unrivaled Member Support; The CASE Library’s Secrets to Success
CASE implemented Inmagic Presto knowledge management software to fulfill member requests and create essential online content offering 24/7/365 support
Identifying the Top 3 Objectives for a KM Program, Part 1
Best practices for starting a KM initiative include constructing an opportunities survey to determine what your top 3 knowledge management objectives
12 Steps to KM Success
KM guru Stan Garfield describes 12 steps necessary to successfully introduce a knowledge management program in any organization; best practices