Lucidea’s Lens: Knowledge Management Thought Leaders Part 106 – Hubert Saint-Onge

Hubert Saint-Onge is the founder and Principal of SaintOnge Alliance, with expertise in knowledge management, strategy, organization capability and learning, performance enhancement through culture renewal, and leadership development. He developed and refined a model called the Knowledge Assets Framework. This model strategically integrates business plans with branding, leadership, and people management to optimize the performance of an organization.

Hubert specializes in organizational performance, formulation and implementation of knowledge and learning strategies, development of communities of practice, strategic development of organizational capabilities, values alignment, development of leadership teams, leadership assessment and succession planning, assessment of customer-perceived value, and development and implementation of branding strategy. The focus of this work is on strategic planning, organizational change and transformation, collaboration, knowledge sharing, capability building, and leadership development.

Here are definitions for five of Hubert’s specialties:

• Change Management: Developing a planned approach to change in an organization to address anticipated obstacles and to ensure successful adoption.
• Collaboration: Interacting with peers and colleagues to exchange ideas, share experiences, work together on projects, and solve problems.
• Communities: Groups of people who share an interest, a specialty, a role, a concern, a set of problems, or a passion for a specific topic. Community members deepen their understanding by interacting on an ongoing basis, asking and answering questions, sharing their knowledge, reusing good ideas, and solving problems for one another.
• Culture: The way things are done in an organization, and what things are considered to be important and taboo.
• Knowledge Sharing: An activity through which information or expertise is exchanged between people within or between organizations and communities.

Hubert created the following content. I have curated it to represent his contributions to the field.

Books by Hubert Saint-Onge

Knowledge Assets Framework

The Knowledge Assets Framework is a comprehensive model for leveraging knowledge for value creation, so that knowledge activities in an organization will have maximum impact. It comprises three pillars: knowledge architecture, technology infrastructure and culture.

An integral part of the Knowledge Assets Framework is the articulation of a Knowledge Strategy. This is best developed through a set of multi-dimensional questions to be addressed by the CKO through dialogue with other members of the organization. The questions cover the areas of intangible asset management, business case development, the role of learning and implementation issues.

Knowledge value creation must become a key theme in an organization before implementation begins. A scale determining the ‘knowledge readiness’ of an organization, or its ‘absorptive capability’ will help to determine what pre-cursors need to be in place prior to implementation.

The Power Of Shared Knowledge

Collaborative Networks and the New Enterprise