Special librarians need to define professional success and develop strategies for communicating the value and benefits of library success to management.
KM evangelist Stan Garfield believes gamification techniques like point scoring solve the challenge of building user engagement.
KM evangelist Stan Garfield believes gamification techniques solve the challenge of building user engagement and ensuring knowledge management adoption.
The American College of Surgeons uses Eloquent Archives to manage their ~400 linear feet of multimedia materials and make them available for research.
Librarians and knowledge managers must develop strategies for independence, including implementing an ILS that doesn’t require IT support.
Planning a knowledge management program must include a strategy, participation incentives, a KM culture, begin with documents, and reuse existing content.
The Art Gallery of Nova Scotia uses Web-based Argus collections management software to increase public awareness of its collections and optmize workflow.
Challenges to special libraries’ long-term sustainability can turn into opportunities with strategies for continuous improvement and a proactive approach.
Special libraries as destinations can be essential community hubs and support digital inclusion; users miss out if they become completely virtual.
Optimized KM requires more than simple retrieval. There are methods, techniques and technologies that ensure critical knowledge is discoverable.
VANCOUVER, British Columbia — Lucidea’s latest developments to their leading library automation, knowledge management and collections management solutions are very powerful indeed.
User generated content and enterprise social networks are dramatically impacting the knowledge supply chain; KM practitioners can leverage this trend.
Personal information consumption habits are key drivers of workplace knowledge management adoption; knowledge managers must accommodate and leverage this.
A successful KM program must integrate with organizational culture, workflows and strategies. Knowledge Managers must build knowledge ecosystems.
Special library analytics are critical; using Lucidea’s ILS/KM products delivers visible, tangible results measurable via surveys, interviews, etc.
Analytics are critical to special libraries; SydneyEnterprise’s Request Management Dashboard supports evidence-based decisions on requests and resources.
Many believe that staff will flock to a special library. That’s often not true, even though users are a captive audience. Library marketing to the rescue!
In a piece for KMWorld, “What is KM? Knowledge Management Explained”, Dr. M. Koenig provides a solid overview for both novices and tenured practitioners.
Today’s KM systems must capture the information in people’s heads—the tacit knowledge—that when added to explicit knowledge completes the picture.
APTA is digitizing its library collection and moving to electronic document delivery; Presto enables Knowledge Services to deliver impact and efficiency.
CTR’s goal is to provide online public access to transportation research and resources; Presto—built for finding rather than searching—makes it happen.
“PFTA” is a leader in workplace health and safety education. Presto’s powerful Web publishing capabilities let them access resources anytime, anywhere.
Inmagic Presto provides a secure patient history database to AAFPRS facial plastic surgeons who care for those with facial deformities caused by trauma.
The Portman Archives manages a diverse range of architectural materials; they digitized their holdings and use SKCA to search and share the collection.