In their interesting blog post, 10 Tips for Creating a Knowledge Ecosystem in your Organization, a group of Wiley publication editors share their insights on effective KM practices. As a result of seeking a “better understanding of how knowledge is constructed and how it is
Knowledge management is not an activity that exists in a vacuum. In order to be successful, any KM program needs to fit tightly with your organization’s culture, workflows and strategic priorities—and must always incorporate a “people” element. Wiley editors from their various journals, including Journal of Organizational Behavior, Knowledge and Process Management, and the Human Resource Management Journal identified the elements of a “Knowledge Ecosystem” listed below.
- Allow for Flexibility
- Embed Learning in Everything
- Set Clear Open Innovation Objectives
- Overcome Selfishness by Using Selfishness
- Actively Identify Critical Knowledge
- Foster Authentic Leadership
- Balance Your Open and Closed Activities
- Create a Competitive, Free Market-like Environment
- Review the Quality of the Knowledge
- Create a Psychologically Safe Environment
You can read the details of these tenets here: 10 Tips for Creating a Knowledge Ecosystem in your Organization. It’s worth noting that KM technology can support many of these tactics, especially if you think beyond the traditional ways of using a KM application. Check out the post and tell us what you think.
The user interface is the knowledge management system point of entry providing navigation, search, communications, an index, a knowledge map, and links.
Best KM search engines enable searching for sites, documents, files, lists, content, and answers to questions, plus ability to search on text or metadata
Knowledge managers use taxonomy, folksonomy, metadata and tags to classify content so it’s easily discoverable through navigation, search and links.
KM leaders should base strategy on user input to determine needs to address. Conduct surveys to capture challenges, opportunities, and suggestions.