User generated content and Enterprise Social Networks are dramatically impacting the knowledge management supply chain; KM practitioners can leverage this trend.
Personal information consumption habits influence workplace knowledge management adoption; accommodate personal preference with your knowledge management system
Stan Garfield’s ideas on “killer apps” that provide technology foundation for a successful KM program. Enterprise Social Networks can help user adoption.
The new knowledge ecosystem requires active participation in professional online networks as a method of assisted, contextual search and discovery.