What our Clients Say about Lucidea’s Software
All
ArchivEra
Argus
Presto
SydneyDigital
“Lucidea staff has been very responsive to all technical assistance requests, and I feel we have a strong tool that is adaptable to our institution’s needs in ArchivEra.”
“We use Argus, which I generally find to be a powerful and intuitive CMS. Also, Lucidea’s support is always very responsive.”
“We couldn’t find a product like ArchivEra that was so focused on archival management. We have also enjoyed the Customer Service.”
“ArchivEra delivers a great product and customer service.”
“[The ArchivEra team is] very responsive, [and the software provides] great solutions to problems.”
“I had a great experience with ArchivEra. The support staff was very helpful and responsive. I was very pleased with the web presence. Researchers found our content easily and I liked the user data that was captured.”
“The customer support is fantastic. Our project manager has been with us every step of the way through the migration of our previous database to Argus. Aside from the trainings, she graciously met with us and answered all of our questions as we navigated learning and adapting the new system to our various types of collections. Argus gives us a great deal more flexibility for all the different types of object, specimen and field data we have in our collections.”
“[The ArchivEra team delivers] great customer service response time and great troubleshooting solutions.”
“[Argus is] easy to learn; [Lucidea offers] helpful tutorials, and good customer service.”
“[Lucidea has] very responsive staff and the ArchivEra software is very flexible.”
“For every collections management challenge we have there is a solution within Argus because it is so flexible and adaptable. Our collection has never been better organized.”
Read their success story (part 1)
Read their success story (part 2)
“I had a great experience with ArchivEra. The support staff was very helpful and responsive. I was very pleased with the web presence. Researchers found our content easily and I liked the user data that was captured.”
“[The ArchivEra team is] very responsive, [and the software provides] great solutions to problems.”
“[Lucidea has] very responsive staff and the ArchivEra software is very flexible.”
“We couldn’t find a product like ArchivEra that was so focused on archival management. We have also enjoyed the Customer Service.”
“ArchivEra delivers a great product and customer service.”
“Lucidea staff has been very responsive to all technical assistance requests, and I feel we have a strong tool that is adaptable to our institution’s needs in ArchivEra.”
“For every collections management challenge we have there is a solution within Argus because it is so flexible and adaptable. Our collection has never been better organized.”
Read their success story (part 1)
Read their success story (part 2)
“The customer support is fantastic. Our project manager has been with us every step of the way through the migration of our previous database to Argus. Aside from the trainings, she graciously met with us and answered all of our questions as we navigated learning and adapting the new system to our various types of collections. Argus gives us a great deal more flexibility for all the different types of object, specimen and field data we have in our collections.”
“We use Argus, which I generally find to be a powerful and intuitive CMS. Also, Lucidea’s support is always very responsive.”
“[Argus is] easy to learn; [Lucidea offers] helpful tutorials, and good customer service.”
“[The ArchivEra team delivers] great customer service response time and great troubleshooting solutions.”
“[Lucidea offers] great service with quick and responsive follow up, and is a Canadian company. Presto is really good for the work we do. Lucidea’s client services team has also been helpful with helping us figure out a good archival platform (ArchivEra) and how we might integrate it with Presto.”
“Presto has the versatility to accommodate content types that don’t fit well into traditional GLAM categories.”
“Presto is super flexible and customizable, allowing impressive granularity in permissions, faceting, and more.”
“[Lucidea’s ILS client services team delivers] great project management, communication and coordination.”
“[Lucidea’s ILS offers] ease of use and good customer service.”
“Incredible customer support and general team. No nonsense [library automation] software that does what it promises.”
“[Lucidea delivers] innovative products and services. Excellent support.”
“[SydneyDigital is] easy to use and customer support is responsive and helpful.”
“SydneyDigital delivers terrific technical support!”
“I recommend Lucidea’s SydneyDigital because it offers a flexible, user-friendly catalogue that supports efficient collection management and makes it easy for staff and researchers to access information. SydneyDigital enhances access to library collections, as well as being intuitive and reliable.”
“SydneyDigital is a strong product and [we benefit from] excellent customer service.”