Selling KM: Avoid the Top 40 Pitfalls

Knowledge Management expert Stan Garfield has observed that KM practitioners tend to fall into common traps; it’s important to be aware of these so you can avoid them, thereby increasing your KM program’s chance of success. In this free webinar, Stan goes over the Top 40 Pitfalls, including:

  • Trying to take on too much
  • Focusing on technology
  • Not engaging constituents
  • Doing too much studying and planning and not enough prototyping and piloting
  • Not reusing what others have already learned and done
  • Trying to compute the ROI of KM
  • Seeking a new name for KM
  • Starting KM without first determining the objectives 

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