From the Director’s Chair: Follow the Leader
A former Information Services Director, shares her thoughts about how you can develop the most productive strategy for your Information Services department.
Part 2: 33 Tips to Increase Innovation Capacity in your Library
The second post in this series, Stephen shares 22 of his 33 tips for increasing innovation capacity in your special library.
Part 1: 33 Tips to Increase Innovation Capacity in your Library
The first post in a series, Stephen shares 12 of his 33 tips for increasing innovation capacity in your special library.
3 Tenets of Customer Service
Letting your clients know you care requires some individualized attention, even when you are busy, and seriously impacts satisfaction and your library’s brand.
Watching the Future: Tracking Library Trends
Stephen Abram shares what he uses to filter the fads from the trends, as well as what hot technologies he plans to continue tracking.
Curation: Buzzword or What?
The word ‘curator’ gets used too liberally to describe the stuff people do on the web and it dilutes and pollutes the professional things that librarians do.
Are Librarians Experts?
If librarians are experts, what are they experts at? Stephen Abram tackles this question.
Part Three: Working Across the Generations—Nobody Likes to be Labeled
The future belongs to those who develop the skills to engage about ideas and innovation, not just for millennials, but for all generations.
Part Two: Working Across the Generations
Stephen Abram offers some advice on how to bridge the generational gap for his baby boomer peers who are working with younger generations of Librarians.
Going it Alone? The Professional Development Secrets of Solo Librarians
All library skills are valuable to both solo librarians and their users. Here are some of the secrets for successful solo librarian career development.
End User Tracking—Turn Insights into Action
Learn how to make a successful case for end user tracking and why acting upon the insights is essential for delivering the best in content, tools and services.
Part Two: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy
Special libraries exist in a highly competitive information marketplace, with lots of options. We give you ideas on how to make your library the best it can be.
Part One: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy
The role of special libraries is evolving. In the first post of this series, Phil Green looks at how a library’s continued success requires a business strategy.
Part Six – Overcoming 6 Challenges to Special Library Sustainability
In our final post of our Overcoming 6 challenges to Special Library Sustainability we tackle one of the largest challenges, affordability.
10 Questions Your ILS Should Help Answer
Whether buying new, or upgrading an existing ILS these 10 crucial questions will help you select a platform best fits your organization’s needs and goals.
Why Sharing Your Library’s Successes is about more than Celebrating
Communicating the value of your department’s content and services by publicizing your successes is something you must do regularly.
Part One – Overcoming 6 Challenges to Special Library Sustainability
When we talk with information management pros, the same 6 library success and sustainability challenges pop up, regardless of company size, industry or locale.
Is Your Library Ready for Generation Z?
Gen Z is the cohort that follows Millennials and they have very specific expectations about information access and knowledge exchange. Get ready for them now.
The Librarian’s Secret Weapon
Learn how the ability to practice that art in support of a patron’s or user’s needs is a librarian’s secret weapon.
Serendipity—Enabling “Happy Accidents” is both Art and Science
Lucidea brings the purpose-built software platform, and you bring the art and science. Together, we can enable serendipity.
Peer Mentoring is a Great Professional Development Option for Solo Librarians
Will you learn from other professionals on how to run your library, and will you share your knowledge with others?
The Knowledge-based Content Business is Facing Digital Disruption
In less than a decade, we have gone from CDs, to downloads, to streaming. The online content industry is about to face its own tsunami of change.
Using Metrics and Stories: What is a Story’s Purpose?
Thinking that the purpose of telling a story is to communicate something important, but we’re doing it wrong if we work on that assumption.
The IT Totem Pole and the Information Professional
When it comes to information/knowledge systems working with IT is inevitable. Here are some thoughts on how to make that relationship work to your advantage.
10 Ways to Ensure a Robot Doesn’t Steal Your Job
AI will have an increasingly significant impact on the KM profession over time. With the right strategy, you can remain employed in your chosen field.