Structure Your KM Program to Integrate, Innovate, Iterate, and Thrive
12 Steps to KM Success: A Guide to Implementing Knowledge Management is your comprehensive guide to programmatic implementation of successful KM components.
Learn How to Implement a World Class Knowledge Management Program
Successful knowledge management can improve internal communication, reduce duplication of effort, boost productivity, reduce risk from staff turnover, add value to client relationships, and deliver meaningful impact on competitiveness and profitability.
An effective KM program requires processes that facilitate knowledge sharing, capture, and reuse—and knowledge managers enable those key processes by implementing and integrating the right tools.
If you are considering initiating a knowledge management program, 12 Steps to KM Success: A Guide to Implementing Knowledge Management is an essential introduction to the subject area. A checklist for success, it offers straightforward advice from planning and strategic direction all the way through to program implementation of the components used to support successful KM.
About the Author
Stan Garfield is a knowledge management expert, author, speaker, and leader in the KM field. Stan spent 25 years at HP, Compaq, and Digital Equipment Corporation. He launched Digital’s first knowledge management program, helped develop Compaq’s corporate KM strategy, and led the Worldwide Consulting & Integration Knowledge Management Program for HP. Stan leads the SIKM Leaders Community with 1300 members globally, and is regularly invited to present at numerous conferences, including KMWorld and Knowledge Summit Dublin. He has published over 1000 articles on leadership, innovation, knowledge management, communities of practice, enterprise social networks, and social media, and has authored several practical and popular KM books, including Proven Practices for Promoting a Knowledge Management Program, Lucidea’s Lens: Special Librarians & Information Specialists; The Five Cs of KM, Knowledge Nuggets: 100 KM Infographics and Profiles in Knowledge: 120 Thought Leaders in Knowledge Management.
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