Museum Online Presence: Critical to Income Stream
Healthy museums acquire income from several of funding streams; museum online presence plays a large part in keeping museums eligible for future funding.
Healthy museums acquire income from several of funding streams; museum online presence plays a large part in keeping museums eligible for future funding.
A museum collections management system is a major content contributor in a museum social media strategy. Museums should use Facebook, Twitter, Instagram for digital media.
A successful KM program must integrate with organizational culture, workflows and strategies. Knowledge Managers must build effective knowledge ecosystems.
As part of museum collections management, staff owe it to digital visitors to review and update past digitization work to promote accessibility, use, and enjoyment of museum collections online.
Knowledge management expert Stan Garfield stresses the need using success stories to communicate the positive impact of KM.
Knowledge management expert Stan Garfield stresses the need for one-on-one support as a KM communications method via a dedicated help desk.
Recognizing and rewarding participation in a KM program is critical to success. There are many methods for doing so; keep your specific goals in mind.
Knowledge management expert Stan Garfield stresses the need for a end-state vision for a KM program; passionately describe what it looks like when it’s working.
Special librarians must align research services with how clients process information to reduce cycle time between getting information to making decisions.
KM evangelist Stan Garfield believes gamification techniques like point scoring solve the challenge of building user engagement.
KM evangelist Stan Garfield believes gamification techniques solve the challenge of building user engagement and ensuring knowledge management adoption.
Special libraries as destinations can be essential community hubs and support digital inclusion; users miss out if they become completely virtual.
Optimized KM requires more than simple retrieval. There are methods, techniques and technologies that ensure critical knowledge is discoverable.
A successful KM program must integrate with organizational culture, workflows and strategies. Knowledge Managers must build knowledge ecosystems.
Library consultant and advocate Stephen Abram defines what it means for special librarians and information professional to be organizationally embedded.
Knowledge management expert Stan Garfield shares his thoughts on “killer apps” that provide the technology foundation for a successful KM program.
Library consultant and advocate Stephen Abram offers personal and practical advice on blogging for special librarians and information professionals.
Millennials are the museum patrons of the future. Appeal to them through social media, especially visual channels such as Instagram and Pinterest.
Special librarians’ best networking options begin outside the library. Stephen Abram offers a roadmap for client engagement via many channels and moments.
Stephen Abram explains what is needed for success and where to focus your professional development in order to increase client engagement in special libraries.
Stephen Abram explains how in special libraries, using a CRM platform helps to pull together your knowledge of your clients and colleagues.
Stephen Abram explores the difference between a Special librarian and an Information Professional what that means for client engagement. (Part 1)
Letting your clients know you care requires some individualized attention, even when you are busy, and seriously impacts satisfaction and your library’s brand.
People at organizations with underperforming KM platforms can really struggle to find information. A great KM platform solves that problem.