Cookie Policy (CA)

Our cookie policy for citizens and residents of the United States can be found at https://lucidea.com/cookie-policy-us

This page was last changed on Mar. 5, 2024, last checked on Mar. 5, 2024 and applies to citizens and legal permanent residents of Canada.

1. Introduction

Our website, https://lucidea.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid.

6.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.

6.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

7. Placed cookies

Atlassian Jira Servicedesk

Statistics

Consent to service atlassian-jira-servicedesk

Usage

We use Atlassian Jira Servicedesk for customer support management.

Sharing data

This data is not shared with third parties.

Statistics

Name

ajs_anonymous_id

Expiration

1 year

Function

Store last visit

Purpose pending investigation

Name

ajs_user_id

Expiration

Function

Name

ajs_group_id

Expiration

Function

Zopim

Functional

Consent to service zopim

Usage

We use Zopim for chat support.

Sharing data

For more information, please read the Zopim Privacy Statement.

Functional

Name

__zlcmid

Expiration

persistent

Function

Store a unique user ID

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name

wordpress_test_cookie

Expiration

session

Function

Read if cookies can be placed

Name

wp-settings-*

Expiration

persistent

Function

Store user preferences

Name

wp-settings-time-*

Expiration

1 year

Function

Store user preferences

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Bing Ads

Functional, Marketing

Consent to service bing-ads

Usage

We use Bing Ads for advertising.

Sharing data

For more information, please read the Bing Ads Privacy Statement.

Functional

Name

_uetsid_exp

Expiration

persistent

Function

Name

_uetvid_exp

Expiration

persistent

Function

Marketing

Name

_uetsid

Expiration

1 day

Function

Store and track visits across websites

Name

_uetvid

Expiration

13 months

Function

Store and track visits across websites

Wistia

Statistics, Marketing/Tracking

Consent to service wistia

Usage

We use Wistia for video display.

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name

wistia-video-progress-*

Expiration

persistent

Function

Store if the user has seen embedded content

Marketing/Tracking

Name

wistia

Expiration

persistent

Function

Store performed actions on the website

Google Analytics

Statistics, Statistics (anonymous)

Consent to service google-analytics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name

_ga

Expiration

2 years

Function

Store and count pageviews

Name

_gid

Expiration

1 day

Function

Store and count pageviews

Name

_gat

Expiration

1 minute

Function

Read and filter requests from bots

Statistics (anonymous)

Name

_ga_Q3Y29FTN5H

Expiration

Function

HubSpot

Statistics, Marketing/Tracking, Marketing, Preferences, Functional

Consent to service hubspot

Usage

We use HubSpot for marketing automation (automated email marketing).

Sharing data

For more information, please read the HubSpot Privacy Statement.

Statistics

Name

__hssrc

Expiration

session

Function

Store a unique session ID

Marketing/Tracking

Name

__hstc

Expiration

13 months

Function

Store time of visit

Marketing

Name

hubspotutk

Expiration

13 months

Function

Store and track a visitor's identity

Purpose pending investigation

Name

__hssc

Expiration

30 minutes

Function

Name

hs-messages-hide-welcome-message

Expiration

1 day

Function

Name

__hs_opt_out

Expiration

13 months

Function

Preferences

Name

messagesUtk

Expiration

13 months

Function

Store browser details

Name

__hsmem

Expiration

1 week

Function

Store logged in users

Name

hs-messages-is-open

Expiration

30 minutes

Function

Store if a message has been shown

Functional

Name

*_key

Expiration

2 weeks

Function

Store logged in users

Name

hs_ab_test

Expiration

session

Function

Store ID's of experiments and sessions for A/B testing

Name

__hs_do_not_track

Expiration

6 months

Function

Store 'do not track' signals

Name

__hs_cookie_cat_pref

Expiration

6 months

Function

Store cookie consent preferences

Google Fonts

Marketing

Consent to service google-fonts

Usage

We use Google Fonts for display of webfonts.

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name

Google Fonts API

Expiration

expires immediately

Function

Read user IP address

Google reCAPTCHA

Marketing

Consent to service google-recaptcha

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name

rc::c

Expiration

session

Function

Read and filter requests from bots

Name

rc::b

Expiration

session

Function

Read and filter requests from bots

Name

rc::a

Expiration

persistent

Function

Read and filter requests from bots

WP Engine

Functional

Consent to service wp-engine

Usage

We use WP Engine for website hosting.

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name

rtk_gdpr_c

Expiration

session

Function

Name

rtkuuid

Expiration

session

Function

Name

rtk_gdpr_a

Expiration

session

Function

Name

rtk_p

Expiration

session

Function

Name

rtk_sid

Expiration

session

Function

Name

rtk_rps

Expiration

session

Function

Name

rtk_sat

Expiration

session

Function

Functional

Name

wpe_country

Expiration

session

Function

Store location data

Name

wpe_is_consent_required

Expiration

session

Function

AMP

Marketing/Tracking

Consent to service amp

Usage

We use AMP for website performance optimization.

Sharing data

This data is not shared with third parties.

Marketing/Tracking

Name

AMP_TOKEN

Expiration

1 year

Function

Store a unique user ID

Complianz

Functional

Consent to service complianz

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name

cmplz_user_data

Expiration

365 days

Function

Determine which cookie banner to show

Name

cmplz_id

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_choice

Expiration

365 days

Function

Store if a message has been dismissed

Name

complianz_policy_id

Expiration

365 days

Function

Store accepted cookie policy ID

Divi (Elegant Themes)

Purpose pending investigation

Consent to service divi-(elegant-themes)

Usage

We use Divi (Elegant Themes) for website design.

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name

et-recommend-sync-post-*

Expiration

Function

Name

et-saved-post*

Expiration

Function

Name

et-saved-post-*

Expiration

Function

Name

et-editing-post-*

Expiration

Function

Name

et-reloaded-post-*

Expiration

Function

Intercom Messenger

Functional

Consent to service intercom-messenger

Usage

We use Intercom Messenger for chat support.

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name

intercom-id-*

Expiration

9 months

Function

Name

intercom-session-*

Expiration

1 week

Function

Microsoft Clarity

Marketing, Statistics

Consent to service microsoft-clarity

Usage

We use Microsoft Clarity for heat maps and screen recordings.

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing

Name

_clck

Expiration

1 year

Function

Store a unique user ID

Name

MUID

Expiration

1 year

Function

Store and track visits across websites

Name

ANONCHK

Expiration

Function

.c.clarity.ms

Statistics

Name

_clsk

Expiration

1 day

Function

Store and combine pageviews by a user into a single session recording

Name

_cltk

Expiration

Function

Store and track interaction

Miscellaneous

Functional

Consent to service miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

dsm-load-popup-cookie-234204

Expiration

Function

Name

CLID

Expiration

Function

www.clarity.ms

Name

SRM_B

Expiration

Function

.c.bing.com

Name

Expiration

Function

.c.clarity.ms

Name

aiDataOptions

Expiration

Function

Name

_gcl_au

Expiration

Function

Name

Tidio

Expiration

Function

Name

_fbp

Expiration

Function

Name

li_sugr

Expiration

Function

.linkedin.com

Name

bcookie

Expiration

Function

.linkedin.com

Name

lidc

Expiration

Function

.linkedin.com

Name

UserMatchHistory

Expiration

Function

.linkedin.com

Name

AnalyticsSyncHistory

Expiration

Function

.linkedin.com

Name

bscookie

Expiration

Function

.www.linkedin.com

Name

li_gc

Expiration

Function

.linkedin.com

Name

cmplz_saved_categories

Expiration

365 days

Function

Name

cmplz_saved_services

Expiration

365 days

Function

Name

cmplz_consented_services

Expiration

365 days

Function

Name

cmplz_policy_id

Expiration

365 days

Function

Name

cmplz_marketing

Expiration

365 days

Function

Name

cmplz_statistics

Expiration

365 days

Function

Name

cmplz_preferences

Expiration

365 days

Function

Name

cmplz_functional

Expiration

365 days

Function

Name

cmplz_banner-status

Expiration

365 days

Function

Name

tidio_state_hzgqeg16us0sosv3w2l7frykkd1rmbfb

Expiration

Function

Name

wfls-remembered-PfsE3u6F4NY4nZjY1a88TA

Expiration

Function

Name

dipipopup242751

Expiration

Function

Name

YSC

Expiration

Function

.youtube.com

Name

VISITOR_INFO1_LIVE

Expiration

Function

.youtube.com

Name

VISITOR_PRIVACY_METADATA

Expiration

Function

.youtube.com

Name

wfls-remembered-OOTOlN1Eut40_6o47bBDNA

Expiration

Function

Name

et-saving-post-242977-bb

Expiration

Function

Name

et-saving-post-2112-bb

Expiration

Function

Name

wfls-remembered-2_FeNfFKTc0QO7ObiTT0gQ

Expiration

Function

Name

dipipopup243123

Expiration

Function

Name

et-saving-post-47809-bb

Expiration

Function

Functional

Name

tidio_state_hzgqeg16us0sosv3w2l7frykkd1rmbfb_cache

Expiration

Function

Chat system

8. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Accept", you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

8.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your preferences on the following page: youradchoices.ca

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

10. Your rights with respect to personal data

You have the following rights with respect to your personal data:

you may submit a request for access to the data we process about you;
you may object to the processing;
you may request an overview, in a commonly used format, of the data we process about you;
you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.