Lucidea’s Lens: Knowledge Management Thought Leaders Part 46 – Nirmala Palaniappan
KM thought leader Nirmala Palaniappan’s is Vice President of Knowledge Transformation Services at Genpact in Chennai, India.
KM thought leader Nirmala Palaniappan’s is Vice President of Knowledge Transformation Services at Genpact in Chennai, India.
Expert Stan Garfield’s post on KM thought leader Michelle Ockers, organizational learning strategist and team capability builder.
KM thought leaders; Amy Edmondson is a thought leader in organizational learning, cross-boundary teaming, innovation, eliminating fear in organizations
KM thought leaders; Kimiz Dalkir is Director of Information Studies at McGill U; she focuses on tacit knowledge sharing and organizational learning.
Third in a series analyzing the recent Gartner Report Guidance for Developing a Knowledge Management Strategy from KM expert Stan Garfield.
Social software and social media comprise a range of tools that facilitate social networking and can play a key part in a KM strategy.
Offers 15 practical and proven examples of how to use podcasts and videos in a knowledge management program.
Threaded discussions have now become the core functionality of enterprise social networks (ESNs) and as such are key to a knowledge management strategy.
Virtual teams, including those focused on knowledge exchange, are widespread. There are many effective virtual channels for knowledge sharing.
Team spaces are collaborative workspaces designed for teams to share documents, libraries, schedules, files and other building blocks of knowledge.
In KM, reuse is putting to practical use the captured knowledge, community suggestions, or collaborative assistance provided through knowledge sharing.
As part of a KM program, knowledge capture includes collecting multimedia materials that can be used for innovation, reuse, and learning.
Knowledge managers can use a number of proven approaches and methods to ensure that knowledge doesn’t walk out the door with departing staff
Examples for Knowledge Managers of curated content and how to curate it, they should curate a wide variety of content as part of a KM program.
Creating new knowledge is important but is difficult to enable. Using various modes of knowledge and adding processes can stimulate innovation.
Knowledge managers must define KM program governance, including team composition, virtual teams, and leader communities
Knowledge managers must define KM program governance including roles, team composition, objectives, processes, and decision-making
CASE implemented Inmagic Presto knowledge management software to fulfill member requests and create essential online content offering 24/7/365 support
Knowledge management (KM) implementation include 10 best practices; Stan Garfield KM guru outlines these in this post on proven strategies
Knowledge managers deliver 360-degree access to all content users require, internal and external, via multiple channels, even on the go via mobile devices.
To enable users to repurpose content and learn from internal and external information sources, knowledge managers must offer complete, flexible access.
RISE Innventia’s KM strategy includes Inmagic Presto to make content accessible online, offer federated search, intranet pages, permissions management
KM activities collecting, organizing, sharing, continuously updating internal and external knowledge are key to a special librarian’s role and impact.
Tips for KM leaders on how best to work closely with IT staff to successfully implement knowledge management technology projects.
Lucidea webinar two-way live knowledge management Q&A presented by Stan Garfield Stump the KM Guru